Submit a Complaint
Airlines
Via.com / Flightraja Travels

[Resolved]  Via.com / Flightraja Travels — Via.com cancelled my booking without proper reason

Address:Bangalore, Karnataka, 560016
Website:via.com

On 23rd Sept 2016, I have booked the flight tickets from Bangalore to Singapore and it is cancelled with reason, where multiple airlines are not allowed for travel(like blr to sin - Tiger airways & for return srilankan airlines).

While booking the flight, these check was not done & only after payment, I got the call from via.com saying it will be cancelled as this will have problem with my visa process (especially Srilankan airlines).

I spent almost 6 hours to find better price & time booking.
Via.com informed me that the payment(Rs.92, 672) will be returned max by 7 working days.

This is not acceptable. Could you please tell me, is there any such clause for rejection of the booking.
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2021
Via.com / Flightraja Travels Customer Care's response Kindly share your via booking reference id .
Complaint comments 
Add a Comment

Related Via.com / Flightraja Travels reviews

[Resolved]Via.com - Via.com Refund not received so far1[Resolved]Via.com / Flightraja Travels - Money not received from via.com[Resolved]Via.com / Flightraja Travels - Not refunding my amount[Resolved]Via.com / Flightraja Travels - Refund of money for FMNAA3BSC6XKH[Resolved]Via.com / Flightraja Travels - Flight ticket Not yet Refunded1
View all 488 Via.com / Flightraja Travels Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Via.com / Flightraja Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    488
    Pending
    19
    Resolved
    305
    View all 488 Via.com / Flightraja Travels reviews & complaints
    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
    View all Via.com / Flightraja Travels contact information