[Resolved]  Via.com / Flightraja Travels — I am complaining about refund of cancellation flight ticket price

I have booked a flight ticket 22 jan 2020 from kolkata to bangalore through via.com. For some of my personal reason i have cancelled the ticket and airlines customer service help desk told me i will got full refund amount through via.com. But still now i don't get the amount. Please help me. My booking reference number is fmnaa3a0c869f and pnr number is sd7hng.
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Aug 13, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2021
Via.com / Flightraja Travels Customer Care's response
The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 11/02 18:48 - XXXX-XXXX-XXXX-6683 - Refund - Amount: 3899 - Transaction id: [protected] - Transaction Successful(REFUND SUCCESS)
2. 22/01 11:31 - XXXX-XXXX-XXXX-6683 - Capture - Amount: 4169 - Transaction id: [protected] - Transaction Successful(SALE - APPROVED - )
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