Vibes Healthcare — Breach of trust & misconduct

I booked 2 packages worth Rs 25000 (approx) with Vibes Centre at Gomtinagar, Lucknow.

On 17th Feb 2022, I was communicated that they management of VIBES Lucknow has changed.
Any package & commitment made with previous management is no longer valid. Although I paid money to Vibes and not to any individual.

Ms. Sanjana misbehaved by mentioning that only if I request at personal level the packages will be resumed.
Ms Prashansha provided misleading information.

I need either services or my refund.
Most important apologies from this kind of behaviour.