Vibes Healthcare — cancellation of the services

Joshi Rashmi

from Vijayawada, Andhra Pradesh

Address:

Hyderabad, Telangana, 500012

Hi, I and my sister are regular customers of vibes health care and last month they have offered us a hair removal laser treatment for the whole body. First thing that day we were in a hurry and and they put that offer in front o[censored]s and we were confused whether to accept it or not as the charges for it was a bit high i.e; 70000 per person.
Then they gave us a another option of opting a capital float loan that can help us giving a loan of the said amount. We found it quite good idea and opted for the option. And also we paid the first installment of around 9000 to the company.There was one more concern that my sister had a surgery last year June and for the same we consulted to her doc asking can she go for such laser treatment as she has stiches on her body and doc has refused to take such kind of any laser treatment. The very next day we have informed same thing to the vibes manager asking to cancel our treatment saying all these conditions. Also we gave them a offer saying the payment which we have (9000) we are ready to take any other services costing the amount and the capital float loan which they have raised we have asked them to cancel it for which capital float people will not charge any kind of charges to the vibes. It's been a month and they are not ready to take any action on the same issue . It was communicated to them a month ago and we have been following up on it and we have got the zero response from the vibes on it. Please help on the issue.

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Vibes Healthcare customer support has been notified about the posted complaint.

Jun 28, 2018

Updated by Joshi Rashmi Below are the attached images of the mails sent by us for which we did not received a single reply. When we went to parlour and asked about it they kept saying us that as it is a corporate it will take time and were creating cock n bull stories. It's been more than a month and still we had no response on the below issue. We had a talk with corporate lead named Babita even then v did not receive any kind of assistance not the support from the management. Am getting daily calls from capital float people for the EMI but we don't want to pay a single penny. 2nd July will b the date where emi should b paid and we don't want to loose our creditability just because vibes management don't know how to manage their customers. I don't know why these people had opened a services company when they don't know to give appropriate services to their customers. I have seen many complaints on vibes services. We don't think they are capable of giving any kind of services to the people.

Jun 29, 2018

Updated by Joshi Rashmi We have opted yearly package from the vibes for emeven for which we want our refund. As know we don't have that trust on them that they will give us the proper services. The package was of rs17770, and we want even that to be cancelled and also request for the refund for the whole amount of RS. 140000+17770. Thanks