Vibes Healthcare — complaint on burns caused during laser hair reduction treatment

Address:

Himayathnagar and Banjara Hills, 500080

Hello,

Customer name: sneha jasapara
Service: laser hair removal treatment
Branch: himayatnagar, hyderabad

This is regrading the above laser hair reduction treatment. I have faced severe first degree burns due to high radiation. No necessary actions and assurance have been provided by the branch and they are least interested in forwarding our case to the higher levels.

For 1st session i got pimples very badly and marked have not gone yet, for 2nd session i got cut so i stopped the treatment there and talked about it and management didn't do anything about it so when i went for 2nd session again i got burns.

To be specific when spoken multiple times to the higher head here the manager of banjara hills miss babita she was too arrogant and the only answer i get is i am not responsible to provide you with any answer and i'm not that free to come and talk to you as i have other works out of india 15 days i don't be in india.

Can you get back to me on this and a procedure to lodge a complaint where actionable measures are provided to me.

I have more photos if required.