Vibes Healthcare — no doctor to service not repaying money

I have took PRP & Stem cell Hair Regrowth Package for Rs.99, 120/- which includes 6 Stem cell + 6 PRP treatment.

I have totally took 5 session (3 PRP + 2 Stem cell) till date, Post which there were no Doctor in the Chennai Alwarpet center since Nov 2019. No proper response from reception & Centre Head Ms. Rim Zim.

Since you couldn't find a replacement Doctor for the center, you are incapable of handling this, hence request you to repay amount Rs. 49, 633/- towards the pending (3 PRP + 4 Stem cells ) treatment, i have been following up with you more than an year now.

Let me know for any clarification
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Thank you for notifying Vibes Customer care.

Here is my update as of 29th Jan 2021: Vibes Healthcare have not returned back my amount done for the services committed, neither opened a new branch in chennai yet.

I have written a follow-up email to Vibes again today 29th Jan 2021

Please advice how to proceed further legally
Thank you for notifying Vibes Customer care.

Here is my update as of 29th Jan 2021: Vibes Healthcare have not returned back my amount done for the services committed, neither opened a new branch in chennai yet.

I have written a follow-up email to Vibes again today 29th Jan 2021

Please advice how to proceed further legally

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    D-5, Hauz Khas, New Delhi, Delhi, India - 110016
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