Vidal Healthcare Tpa — I'm complaining about my wife claim

Doctor advised to take Lasix surgery for my wife then i went for cashless treatment initially vidal approved 38k for treatment so i took surgery as per doctor advice later next day we got approval rejected mail which has mentioned insurance will cover only for employee not thier wife, why don't they mentioned this before. I just simply helpless to pay huge charges to hospital. Rude answers from cust care also. Don't prefer vidal your trust will fail at toughest times.
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