Vijay Sales — Wrong Warranty Guidelines

Address:

Rahatani Road

I purchased MI smart TV from VS Rahatani branch on 15 Jan 2020.
While purchasing sales person told me about VS extended warranty, which is for next 2 years after company warranty ends, this includes all TV parts including TV panel. When I am facing issues with TV panel now I raised complaint with VS, but in return I came to know that your warranty ended on Jan 2023. According to MI support warranty for TV panels are for 1+1 year means for 2 years which got ended on Jan 2022 as per purchase date. Considering information I got while purchase my extended warranty starts after Jan 2022 specifically on TV panel which should cover TV panel by Jan 2024. But VS Rahatani support team denied this and mentioned that it is applicable only for standard warranty and not on TV panel warranty, this is disgusting and annoying response I got from VS.