Vijay Sales Customer Care
Vijay Sales
Customer satisfaction rating: 13%
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823
COMPLAINTS

Vijay Sales Customer Care

Vijay Sales

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Address
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
513
down
200

Additional info
Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100

Customer satisfaction rating
13%
Complaints
823
Pending
0
Resolved
109
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So far so good - The company responded to our notifications and is working on resolving complaints.

Vijay Sales related photos (106)

Vijay Sales Complaints & Reviews

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Vijay Sales — delay in delivery and employee not supportive

 R d panchal on Jul 21, 2018
I purchase a samsung 32" N4100 TV from vijay sales ashram road branch ahmedabad on thusday dated 19/07/2018 and today 21/07/2018 not deliver till today.I contact at branch 3 time and request to delever it today instead of salesman not give me proper reply about proper time of delivery and contact no of delevery boy.

Thanking your
RAHUL PANCHAL
MO NO: [protected]...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — videocon tv showing horizontal line

 Chandresh Bauwala on Jul 21, 2018
Dear Vijay sales,
I have bought new VIDEOCON UHD LED VNB43Q519SA, On Dated 15/08/2016, since last one month TV is not working properly, is has been seeing horizontal line, I have already complain to Mr. Vaibhav at Surat branch, on Monday, and he has to saying you have to rs. 1250 /- visit charge . I told him I have 3 yrs of warranty then why should I have visit charge.
Kindly do the needful
A waiting a favourable reply thanking you...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — tax invoice

 Divyam B. Srivastava on Jul 19, 2018
Hi,

I bought an IFB TL-SDR 6.5 KG AQUA washing machine and a PHILIPS INDUCTION COOK TOP last month from your store in Central Market Lajpat Nagar New Delhi. Incidentally, I misplaced the tax invoice. So, I request you to send the invoice of the two again to my email id:
abhikalpr@hotmail.com

Both the goods were booked by the name

ABHIKALP CONSTRUCTION SYNDICATE
Registered Mob. No. [protected]...
Complaint comments  Read comments [2]Complaint category Washing Machines

Vijay Sales — vise led display not working

 Chiranjiv Koduri on Jul 18, 2018
I had bought vise led on 8th may 2015 at the time.of purchase I was told 5 years warranty now i am facing a problem with display
I had visited bhandup store but they are telling me we only give 3 years warranty kindly help me to get sort this
I am regular buyer at vijay sales but this kind of service is perthatic
Please find the attached picture of invoice copy fyr...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — hp laptop amd processor

 Francis D'cunha on Jul 18, 2018
I have purchased one laptop from vijay sales, r city mall having bill no.015954 dt.4th july, 2018, time 20:28 hrs. He complaint is laptop processor is very slow and was told to hp authorized service center at ghatkopar, contact.[protected]. They told to change the laptop as the same is in warranty period if they repair it the warranty will go. I am trying to contact vijay sales on[protected] but it is out of order. Want to know will i get the replacement....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Vijay Sales — vise led tv display problem

 Badal wakode on Jul 17, 2018
Very bad servise . 2 times went to vijay sales customer care servise but nobody came.

Why they are sales electeonics product ?
Customer care servise very poor.
Nobody visit for the installation of tv. Around 9 days went for my complaint no technision visit at my home. Whenever i call there telephone they can't receive and no response. It is totally shameless ....
Complaint comments  Read comments Complaint category TVs

Vijay Sales — after sales service really bad

 Bhumika Chand on Jul 15, 2018
Bad, worst service ever. Dont buy any product from Vijay Sales. I bought a onida tv on 3rd July and delivery was done on 7th July 2018. Till today no1 has called or come for installation n demo to my place. Above that sales person from vijay sales are ill mannered. Dont know how to treat customer. Poor customer service.

Stop this nonsense n stop taking customer for granted....
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — laptop is dead .not working

 Suyash Appa on Jul 11, 2018
It's been three months i have purchased the laptop and also i have replaced it one time and again the new one is also dead. While using laptop automatically its dead and now its not charging and turning on.
I want replacement . Your products are not good This is the second time i face this problem.Please resolve it immeadiately.My important files are in my laptop...
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

Vijay Sales — vise tv very bad service from vijay sales

 Veeje Raut on Jul 7, 2018
 

hi

 

i had raised complaint against vise tv for faulty tv sensor 1 and half wk back.

 

No one yet came to visit or care about sending technicians ????

 

i am regular buyer, but as per current service offered to need to think abt other options.

 

It bad and pathetic service, borivali office number will always comes busy?? 

 

vijay

cell no. [protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — two emi deductions for the same product

 delroy on Jul 6, 2018
Purchased on EMI Haier fridge from Vijay Sales, we have been charged 2 emi's of Rs 2050 for the same. spoke to the executive at Khar outlet, they are not willing to help, also received call from executive saying do whatever you want to do, we cannot help you with this.
there are two different loan accounts generated and two differenct emi are beeing deducted from my account.
kindly get back to us on [protected]
1.AC no 4050CD64401797 EMI of Rs 2050
2.AC no 4050CD70213479 EMI of Rs 2050

Non of the officials are willing to help at the branch and when we receive...
Complaint comments  Read comments [1]Complaint category Refrigerators

Vijay Sales — sony led television

 Priyanka Arun Sharma on Jul 6, 2018
This is with reference to our purchase of television with product sony led klv-32r302f purchased on 3rd may 2018 through vijay sales trombay road, chembur branch, mumbai. The invoice number is 108-r-sif-657 and order no - 108-r-so-2086 where we made a payment of rs. 25990 through bajaj finance. We had taken the television to gift my niece on her wedding the very next day. I had asked to give immediate delievery. We took the product and gifted the same to my niece on her wedding. Now my niece wanted to get the television installed in her house so she called up sony service centre panvel branch on...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — ultra hd tv not working

 hrsh_cool on Jul 3, 2018
Ultra HD TV NOT WORKING
Complaint was registered but no response on 30th June 2018 still no technical person came to solve the problem
Customer care of KHARGHAR do not response well
I had bought the TV in November 2017
With in one year the screen is not working
This is so much frustrating to see a TV NOT WORKING in only 8 months
Videocon is not resolving quickly the issue...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — tcl led tv 43p6us

 mehernosh11 on Jul 3, 2018
I had recently purchased new tcl led 43p6us tv from vijay sales prabhadevi show room (Invoice number 156-r-si 4003), on 27 june 2018 and was informed that within 24 - 48 hrs a technician would arrive to initiate and install my new tv.

Today is 03 june 2018 and 144 hrs less sunday 24 hrs is 120 hrs later, there is absolutely no news or even a phone call from anyone.

Have been chasing this issue daily since purchase but all empty promises from both parties, vijay sales and tcl india customer support no. [protected]

Am quite fed up trying to organise a response...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — philips 2.1 speaker mms6080b

 vishalsuman94 on Jul 2, 2018
I have purchased philips 2.1 speaker mms6080b from vijay sales in november 2017. Till today it was working properly. As today morning when i started it wasn't working.. I haven't connected it to bluetooth, aux, radio, usb it wasn't working in any of that form... So i just wanted to ask that where i have to take it to get repaired or get replaced?
Or to whom i can contact for the correct information.....
Complaint comments  Read comments Complaint category Appliances

Vijay Sales — haier inverter ac — purchase on 26 june 2018

 anilk8686 on Jul 2, 2018
Dear team,

I have purchase heier ac on 23 june 2018 from vijay sale gt karnal road sharadra. Firt bad experence, ac was delivered on 26 june 18 as bill was misplaced by delivery boy.

Ac installed on 28 june 2018 by some agency, 1650 was paid by me from installation and stand.

On 30 june 2018 ac is not working properly inner vent got ice blockage on complaint to installation boy, he checked and update ac gas is low, he put meter and insert some pressure in outer unit.

Cooling get bad ally effected, number of engineer visited my place and...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — registering of complaint and request for replacement of tv

 Nobyie4u on Jul 1, 2018
Dear sir/madam,
I regret to bring to your notice the purchase of a philips uhd led 49put7791 from your showroom located at palm beach galleria, palm beach road vashi, navi mumbai maharashtra.

Details of purchase are as under.

Purchase philips uhd led 49put7791 against order no 163-q-sft 270, date 31/12/2017.

Regret and protest as under.

1 the showroom has packed and delivered the displayed (Repaired) philips uhd led 49put7791 this being a defective one.

2. The packing came without any warranty card or user manual...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — repair of 32"tv

 Ravindra Ubgade on Jun 29, 2018
We have purchased 32"tv, bill #222-pbg01-17si399, dtd14.01.2017 from vijay sales, waghire, pimpri, pune, which has warranty of three years. On 23rd june, 2018, we have lounge complain as tv was not getting on. The person came and diagnose to replace mother board and promised to replace the board with in 3 to 4 days. However till date no firm commitment is given even after one week of the complaint irrespective of daily follow ups.
Please look in to the matter.
Ashutoah ubgade, [protected]...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — laptop lenovo ideapad 330 not installed microsoft office

 Archana Gohil on Jun 29, 2018
I bought a lenovo ideapad 330 laptop at vijay sales, ashram road on 27 th june, 18. On that day they did not install ms office and told me to come next day. On next day they say d installing service is stopped at ms office level so come to next day. The next day they again ansewred same. And told that they are not responsible for this. This is the prblm between me and ms office company. So, they cant help me anymore....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Vijay Sales — no tha1006180062

 sanjupiku on Jun 28, 2018
We been trying to call u for last 15 days but no response from your end, also just we receive your sympathy call saying will get back to you on the same but again vanish with no reply really fed up of calling and being your regular customer in vijay sales ### all services to customer after purchase of product.
After purchasing Videocon television on festival offer we really should say all customer Never ever buy any appliences from you as you only sale all dead stock of the companies on discounted rate which dont have any spare part in market and after service from your end and also from companies...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — tcl led

 rachna mehta on Jun 28, 2018
Hi
Sorry to say that Vijay sales delhi customer care & landline of Vijay sales Gurgaon is so pathetic...I bought my LED on Saturday ...they commited to get it install on monday positively but today is Thursday & they r very irresponsible...no calls & their landline giving whole day busy tone.

Please help me to resolve it ASAP otherwise I need my money back....
Complaint comments  Read comments Complaint category TVs

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