Vijay Sales Complaints & Reviews

Order Details:
Order ID: [protected]
Product: Godrej Air Conditioner
Order Date: 17 April 2026

I ordered Godrej AC from Vijay Sales on 17th April 2026. As of today (22nd April 2026), the product has not been delivered. However, their tracking system incorrectly shows the order as “delivered.” More concerning is that the delivery date mentioned in the system is 18th March 2026, which is a month BEFORE...

I ordered online a Printer from Vijay sales via online mode and payment was also done using online mode on 13 April 2026. However, still its not delivered an delivery status is not shown on web site . Order Number is [protected]....

Purchased a cooler from Vijay Sales (Order No: TAT-F-SO5864) and had a very poor experience.

Firstly, the salesperson misinformed me that delivery would be completed within 48 hours. Although delivery happened, there was no communication regarding installation.

Secondly, the customer care support is extremely unhelpful. They keep redirecting me to the Attapur store, which does not answer calls at all.
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To
The Customer Care / Escalation Team
Racold Thermo Ltd / Vijay Sales

Dear Sir/Madam,

I would like to formally escalate a complaint regarding a Racold geyser purchased from Vijay Sales, against Bill No. TCK-E-DNA278 dated[protected]. The product is under warranty. Attached invoice and warranty details for your reference.

From the day of installation, the geyser has been facing serious...

My name is Vishal. I had purchased an AirPods from Vijay Sales, Palam Vihar, Gurgaon. When I was buying it at the store, they were talking very nicely. But when I asked what to do if there is any problem or damage in the product, they said that there is a 1-year warranty and it can be handled at the service center. However, when I contacted the service center, they refused. I am not understanding what to do now. It hasn’t even been 7 days...

Dear Vijay Sales Team
My name is Vishal. I recently bought a new Apple AirPods from your Palam Vihar, Gurgaon store. After taking it home, I started facing problems with those AirPods. The next day, I called your store and informed them that there is a problem and I want to get it replaced, but your staff clearly refused, saying that once the product is taken out of the store, it cannot be changed. I did not even use it for a single...

Request for full refund in provided account immediately. Srl - pf4ytj01
My name is deepak goyal i purchased lenovo ideapad slim 3 i5 13th gen 16gb ram 512gb storage laptop model pf4ytj01 on 8 august 2024 from vijay sales patel nagar delhi store for rupees 59999 with 3 years warranty but it has multiple issues from day 1 today this laptop was sealed and approved for doa at lenovo gcare solution private limited janakpuri delhi 110058...

I have purchased Refrigerator on Feb 2024 and it is get stopped working on Aug 2025 ... Likely in only one and half year only?? Technician visited but need to request it 2 3 times. after visited 2 times he checked Compressor is not working he told it is under warranty, so it is get ordered ... but it is been 15 days it is not get fixed yet ... Feeling very harassed and taking my patience right now ... because of that I am having loss of my...

Hi Team,

This is to inform you that I am very disappointed with the product and service of ACER laptop from Vijay Sales.

I had purchased a laptop on 25th May, 2025 from Vijay Sales Ratani, Pune-27, until today I have repaired it 3 times but still the issue is not resolved(Mother-board, Battery, Keypad issue). As per my understanding these are not minor issues for an unused laptop.

Small functions...

We had bought Panasonic Refrigerator from vijay sales few months back in dec month but now we are facing lot of issues in that

My all vegetables and other stuffs are getting spoil daily which is loss of money and time .For instance, My milk is converted to ice and ice particle are formed on all vegetables.my daily routine is getting disturbed because daily I have to go through all stuff what is getting spoiled

one...

I purchased a TCL 55″ Mini LED TV (2025 model) from Vijay Sales, Iscon Branch (Devarc Mall, Ahmedabad) on 22-June-2025 for approximately ₹55, 000. The TV was installed on 25-June-2025 by TCL, and it has hardly been used (~2 hours total).

Shortly after, on 12-July-2025, the TV stopped turning on. I raised a complaint with Vijay Sales, which was forwarded to TCL. Technicians visited on 15-July and 17-July and attempted...

Dealer: Vijay Sales, Mani Nagar Branch, Ahmedabad

Despite your sanction letter clearly mentioning a ₹1000 down payment, I was charged ₹1050 by the Vijay Sales team, citing a non-transparent and unexplained fee called "DEB D2D Charges."

I was told that this is sometimes paid by the dealer, and sometimes by the customer, without any written proof or explanation. When I raised concerns, they casually suggested...

I am writing to formally escalate a complaint regarding my TV repair request initially raised on 26 May 2025 through Vijay Sales.

Following my complaint, a technician visited the property and inspected the TV. He confirmed that the motherboard needed to be replaced. However, within a day or two, the replacement motherboard that was brought in turned out to be damaged, and the technician left without confirming whether the issue...

Vijay sales is company what they do open loot festival, i have buy one Lloyd Ac from vijay sales in month of May 2025. company charge AC fitting is 899+ gst Vijay sales Asking for 1770 Which are as per flyers of Vijay Sales, after spoken to sales executive, so gentle man says that your staying at 08th Floor so charges will ingress thank god that I am not staying at 80th Floor otherwise I would have to pay equal charges of fitting and buying...

I am writing to formally escalate the persistent
unresolved issues with my Sansui AC (Model No.: JSP183SI24A1), purchased from Vijay Sales on 10th May 2024 (Invoice Attached). Despite raising eight service requests under warranty (details below), no permanent resolution has been provided, and the product remains defective.

### Summary of Issues:
1. Improper Installation: Overcharging and unprofessional conduct by technicians during installation.
2. Performance Defects: Repeated cooling inefficiency despite multiple repair attempts.
3. Documentation Gaps: Incomplete paperwork provided during delivery.

### Registered Complaint Numbers:
- GJSa[protected]VS
- GJSA[protected]VS
- GJSA[protected]VS
- GJSA[protected]
- GJSA[protected]
- GJSA[protected]WB
- GJSA[protected]VS
- GJSA[protected]VS

Despite multiple complaints, the issues remain unaddressed, and the manufacturer/retailer has neglected to resolve the matter. I request immediate intervention for:
- A permanent technical resolution or replacement of the defective unit.

I purchased a VISE Semi-Automatic Top Load Washing Machine (Model: WM V55A11PWG, 11 kg, White) from Vijay Sales on [[protected]] (Invoice No: [MBK-E-SIRT1479]). The machine is under Warranty manufacturer’s warranty, which remains valid as of today, May 7, 2025.

lodged a complaint with Vijay Sales on [01-May-2025] in office Mumbra Branch.
Despite my repeated follow-ups, no technician has visited to inspect the machine. The only response I received was over the phone, where a representative claimed that the warranty applies only to “technical issues” and that my case does not qualify, without conducting any inspection or providing a written explanation. This response is unacceptable, as a drive tub failure is clearly a technical issue covered under the warranty.

I bought one 228771-Volta Air Cooler Tejas 85 from A-6, Veera Tower, Alpha Commercial Belt, Phase-1, Gatam Buddah Nagar, Greater Noida Pin 201310 on 08 Apr 2025. The Delivery Code is DE1412.

I was told that the item will we delivered next day i.e 0n 09 Apr 2025 after 1400hrs. We kept waithing but neither the item arrived nor I got any call fr possible delay.

On calling the help line after a long time I could talk to one executive and enquired about the delivery. To my surprise my phone number was not available in yur system, She did the needful and forwarded my querry to cencerned section about 1730hrs.

Again on 10th April 2025 i.e today I kept waiting till 1200hs then called help line. I was told that the would be delivered today and you will be called by them an hour before arriving.

My complaint is that I wasted my entire day on 9th April and again today in waiting. Again whwn will it arrive, no one knows. I cant keep wasting my time for this.

SO PLEASE NOTE IF I DO NOT GET THE ITEM DELIVERED TO MY RESIDENCE BY 1400 HRS TODAY MY ORDER BE TREATED AS CANCILLED AND MY MONEY BE RETURNED ACCORDINGLY.

Thank You

I purchased laptop in September but its screen is fluctuating.

I have booked the mobile samsung A 16 5 g via online order no VS[protected] on 26 th oct for next day delivery, but still not received the order or not any proceeding update on my order status .
I have urgent requirment of this mobile.
I have already contacted on their customer care no but not received satisfied responce from them.
Their customer care says for giving confirmation of cancelation will take 24 hrs and 6 to...

I bought laptop of Asus tuf F15 from vijay sales offline showroom with it they game me some gifts which are now seeming like they were just emptying their showroom from useless items as the neckband they gave me is still under warranty of 1 year and still they are not replacing it and are saying that gifts are not worthy after all that neckband was also not used roughly or it was not even damaged it automatically stopped turning on and that's it when i reached there to claim my warranty they said that it is not mentioned in the bill though they did it intentionally so they can empty up theri stock of worthless items ... and staff was even very rude ... game us wrong info about laptop... and due to that got a laptop which is not suitable for my studies ... worst experince ever... i prefer not to buy anyting freom here