Vijay Sales Customer Care
Vijay Sales
Customer satisfaction rating: 8%
Submit a Complaint
426
COMPLAINTS

Vijay Sales Customer Care

Vijay Sales

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Address
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts


Additional info
Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100

Customer satisfaction rating
8%
Complaints
426
Pending
37
Resolved
30
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Vijay Sales related photos (52)

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Vijay Sales Customer Care related pictures (52)

Vijay Sales Complaints & Reviews

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Vijay Sales — Did not deliver fridge on time

 ojha_ivar on Apr 26, 2017
I have purchased one fridge from vijaysales gurgaon. I am working person. I have told them i can get delivery in working hours. They have assured me they will deliver after working hours. Time was after 7 0' clock evening. It's is 10:45 pm but still i am waiting for delivery. Worst service i have ever faced.
This is against mg road gurgaon haryana
Regards,
Ravi shankar
8373900147...
Complaint comments  Read comments Complaint category Other

Vijay Sales — VISE AC, not proper cooling

 Chirag_c7 on Apr 24, 2017
*vise air conditioner*
After my second ac service, my ac (First air conditioner) is not working properly. Cooling is not proper (No cooling). And i have bought a new vise ac (Second air conditioner), after few days it's cooling is not proper. I didn't expect this from vijay sales ac. Kindle see through this complaint. Please provide help for given complaint....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Non cooperative staff n rude behaviour

 Atul Walve on Apr 24, 2017
Maine bhandup.vijay sale mai friday ko vise ac 1.5 final kiya aur mere ghar par saturday side visit bhi hua. Aur 300 rs liya . Jabb mai sunday ac book kar ne gaya to muje bola stack not avilable. 1 month lagega aur aapko lana hai to thane jakar khud lekar aao. Mera deal friday ko 30000rs mai hua tha aur sunday ko bola aaplo lena hai to 330000 mai lo yaha se. Agar aapke pass stock hai to muje stock khatam hua kaise bola . Sale manager girish matta and amar pal kuar costomer say false information dete hai. Pls acation agains both person. U r company impression very bad....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Manufacturing defect

 Akshay Mahingade on Apr 23, 2017
This is not good from customer point of view. I got an damaged ear phones and i have complained regarding same but no action taken by service center and vijay sales. I need help from your side please help me to replace my ear phones. They are not confessing this. Im not happy with the service of htc

P. S. My mobile details are

Mobile model: htc desire 828 dual sim
Imei no:352532079221251
352532079321259...
Complaint comments  Read comments Complaint category Mobile Handsets

Vijay Sales — Whirlpool AC purchased on 27.03.2017 not installed yet

 Sonam Shrivastava on Apr 23, 2017
I personally visited the showroom for installation rqst on 20apr, call logged for AC installation on sat/sun...

Called on vijay sales customer care on 21apr at 5:29pm for reminding them...call duration 1min 58sec

22apr...
Call details with duration
10:50am...1min 54sec
2:59pm...3min
4:19pm...3min 14sec
6:03pm...2min 57sec
6:57pm...1min 47sec...
Complaint comments  Read comments [3]Complaint category Appliances

Vijay Sales — Difference in proforma invoice price and tax invoice

 Thakur Pankaj Singh on Apr 21, 2017
Dear sir,

I am pankaj singh, and i have purchased above item from vijay sales, mahim, mumbai on 17th apr. 2017, for this purchase i had take a proforma invoice date 23th mar. 2017. But there is problem in bill (Tax invoice) because in the tax invoice there is difference between proforma invoice, total rs. 1000/- difference. Today (21st apr. 2017) i have visited to vijay sales, mahim, mumbai and talked to the store manager but the manager refused me now i am stuck in this. I have so many friends who wants to purchase so much items and i also recommended to them and also taken proforma...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Mental harassment to senior citizen valued customer by vijay sales salesman and customer care

 Pratik Vengurlekar on Apr 21, 2017
Dear sir,
I, pratik narayan vengurlekar staying in dubai want to complaint regarding vijay sales on behalf of my father narayan vasant vengurlekar (Age 72 years senior citizen) residing at a 402, shree sainath, majaswadi samarth nagar, jogeshwari-east 400060
My father is one of the best customer of vijay sales, he always prefer to buy goods from vijay sales from last many years. He purchased many things from vijay sales in last 6 months like philips mixer grinder on 05/11/16, siemens washing machine on 05/11/16, hair dryer and chimney but all this product we got some issues like washing...
Complaint comments  Read comments Complaint category Home & Garden

Vijay Sales — Videocon washing machine parts replacement

 Sunilmehra786 on Apr 21, 2017
I have given complaint of my videocon washing approx 20 days back, which was purchased from your gurgaon outlet one year back only... At the time of complaint it was told me that within 48 hours engineer will visit and problem will be solved... Now i m calling your gurgaon outlet to give you status of my complaint but nobody picking up the phone, if i dial your number 100 times only one time it connected and that also if not picked up where would the customer go... The frequency of connecting call to your outlet is 1/100... Today 's world no body has so much of time... I purchased ac, washing machine,...
Complaint comments  Read comments Complaint category Washing Machines

Vijay Sales — Voltas Air Cooler

 Lav N Harita on Apr 20, 2017
The brand Vijay Sales seems to be turning worse from bad. Purchased Voltas Air Cooler yesterday (19-Apr) which they refused to deliver inspite of me offering to pay for delivery charges. Thereon I had to personally arrange for carriage. After checking in at home, opened the package to find that a rolling wheel was missing. So basically, the cooler turned handicap the very first day. Now, the biggest concerns is that since yesterday i have been trying to call Janakpuri branch number and the customer care number mentioned on the invoice but seems like no one is bothered to answer the call from the...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Vise TV 43 display crack

 Rave1981 on Apr 20, 2017
I have ever seen very cheap TV Vijay sale in house brand vise TV
I bought vise TV 43 inch five month back display not working while installation after four month use poor quality sound and picture
Hand push on screen display got crack now when I have ask to fix I will pay money they don't have engineer to send fistoff all after four days engineer visited that too from vedioco company he don't have idea about vise parts and could not fix
After putting lot of money I made wrong decision to buy vise TV instead of Sony of sumsung
They don't have parts of their in house...
Complaint comments  Read comments [2]Complaint category TVs

Vijay Sales — Complaint about customer service of vijay sales

 sonalimewar on Apr 20, 2017
I purchased a fridge on Tuesday and their sales executive told me your product will deliver on Wednesday confirm. but still I didn't get product.
See if you are not able to give delivery on time then please don't do fake promise.OK.

I am still taking follow-up but their phone lines are busy all time.

customer service is very bad in Vijay sales....
Complaint comments  Read comments Complaint category Refrigerators

Vijay Sales — Customer service of no use

 kimmi87 on Apr 19, 2017
I have bought Symphony cooler from Vijaya Sales, Kotak Enclave, Delhi and the product is not working from the time it is delivered. I have logged complaint with their team many times but to not avail, they havn't listen. And, now, employee are not even picking the phone. What kind of attitude is this..?? We are waiting for last 4 days to change the product.. No response from them.. Seriously .. I haven't thought of this kind of attitude is that..???...
Complaint comments  Read comments Complaint category Appliances

Vijay Sales — I general ac

 Yash Patel 12212111 on Apr 18, 2017
Water keeps leaking when ac is on
That spoils the whole bed.
O general a purchased from vijay sales ashram road this happened third time so writing online complaint
Call no. Always busy.
Resolve your no.
And never expected from u
Contact no. 9909196368
Adress 14 amrakunj bungalows near mcd
Mothra 382424

Resolve it quickly

Want urgent service......
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Vijay sales tip top plaza thane

 Amit Agarawl on Apr 18, 2017
I purchased a fridge on Saturday and their sales executive naziya told me your product will deliver on Sunday confirm.but still I didn't get product.
See if you are not able to give delivery on time then please don't do fake promise.OK.
I am still taking follow-up but their phone lines are busy all time.
I am completely fed up of their services....
Complaint comments  Read comments [2]Complaint category Refrigerators

Vijay Sales — Hitachi Air conditioner

 aloktodi on Apr 17, 2017
FAULTY AIR CONDITIONER

I have purchased a 1.5 Ton Split Air Conditioner from your Thane LBS Branch on 20th October 2016 vide Sales Invoice No190-BWG10-16SIFPAW 237. The said Air Conditioner has been giving constant problems and I have called the technician many times in last four months which you can check from your call record. Even the gas refilling has been done by the technician but still the problem persist, I made a personal visit to your Outlet and met Mr Inderjeet (Executive) regarding the same, who according to me was favouring the company and requested me to refill the gas...
Complaint comments  Read comments [2]Complaint category Appliances

Vijay Sales — Outdoor unit of general ac 2 ton

 Samad Lakdawala on Apr 17, 2017
Pathetic service, opera house branch has send us bigger outdoor unit of 72 kg (Not fit for home) for general ac 2 ton, it should be 52 kg as per the site. I am trying to connect with them and they are not answering calls from last 4 days. This is worst experience. I have logged a complaint in their central office twice but no resolution. I need urgent resolution of the same....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — Unethical behaviour

 Siddharth_1 on Apr 13, 2017
Purchased Hitchi AC on first day of use theres a whistling noise very 5 secs, all night had to bear the noise in morning the Gurgaon office instead of replacing the machine sent a layman looking technician who beat up the AC, noise is still there but he conveyed he couldn't hear anything.Attaching video at end of it whistling noise is there.The technician even refused to hear the AC or the video saying its normal AC noise.I just needed a replacement but looks like Gurugram Office people are not even hearing and planning to harass by sending such technicians instead of replacement....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Delivery of product not done even after 15 days of purchase

 Umesh Chourasiya on Apr 12, 2017
I had purchased a Electrolux 1 Ton AC from Vijay Sales Borivali branch on 29th March'15. Code No. 152160000408.
I was told that I will get the delivery within a few days. Since then 15 days have passed I have still not yet received the delivery. I have been following it up with your customer careviews, borivali branch and your delivery people as well but no one is responding properly. I even went to your borivali branch again on 10th to enquire but they gave me number of a delivery person and told me I would receive the delivery today itself but 2 days have passed after that as well and still...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Vijay Sales — Samsung galaxy c9 pro

 Faisal Fernandes on Apr 11, 2017
We purchased a phone from vijaysales with 10 days there was issue in the phone, we asked them fr a replacement and the manager at the store did not hav any answer to it. He says there is no after sale service and not ready to corporate with us.
I hav videod his way of talking and creating a ruckus if issue is not resolved ill put it social media. For not giving any support to the customer. This not the way u treat ur customer...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Vijay Sales — Salesperson laxman giving false hope

 Mukesh Vijay Goyal on Apr 11, 2017
Me n my mother visited 3 times to vijay store @ saudagar to buy tv. And the sales person laxman said in first visit to me that sir we will deliver tv tomm and if u do payment tomm morning, will deliver tv in evening. He gave me his managers number 8879990612 for reference . But when my mother n brother visited shop tomm morning, the manager whose number laxman gave to me said my mother that we dont have stock, tv is not available until 6 to 7 days. Then they left the store again. My brother told me what happened at store and i called from office to manager n he told me the same 6 to 7 days, later...
Complaint comments  Read comments Complaint category TVs

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