Vijay Sales Customer Care
Vijay Sales
Customer satisfaction rating: 13%
Submit a Complaint
871
COMPLAINTS

Vijay Sales Customer Care

Vijay Sales

TwitterFacebook
Address
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
541
down
209

Additional info
Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100

Customer satisfaction rating
13%
Complaints
871
Pending
0
Resolved
111
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Vijay Sales Complaints & Reviews

Sort by:

Vijay Sales — vise air conditioners

 Harshad Senjaliya on Oct 23, 2018
I never recommend any one because i complain for repair 1st oct and then 16 days let they repair.when i call they say we don't have staff and some time say we will come tody or we will come tomorrow. and after that 16 days they come to my home and repair but with in 11 hours air conditioners again same problem and after that when i call staff behaved very rude. so my request to all customer please check other company air conditioners...
Complaint comments  Read comments Complaint category Other

Vijay Sales — videocon led tv

 ramzanali794@gmail.com on Oct 21, 2018
Hi,
I had purchased videocon led tv from janak puri east delhi vijay sales branch with 3 years warranty + garranty
Worth of 35000 and after one year led tv not work to properly while
I had already complaint one month before but still i have not received any response from your team and no one representative attend the fault
Kindly do the needful action immediately......
Complaint comments  Read comments Complaint category TVs

Vijay Sales — hp laptop is not working & no support from vijay sales team

 varsha banagde on Oct 20, 2018
Dear vijay sales team,
We have purchased new hp laptop from your malad store on 03rd sep'18. Since that time i'm struggling to start the laptop and it is not working since that time.
I have tried to connect with you/your team but no positive response and unprofessional attitude.
Also, communicated us to connect hp team as this is a software issue and we just take-care of sale and not for the resolution.
I'm seriously surprised, being a big partner how you excuse from supporting the customer.
This is highlighly unprofessional and not customer supportive.
Unhappy...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Vijay Sales — they are not responding and customer service is pathetic

 Swati Jangir on Oct 18, 2018
Vijay sales is having worst service center. I brought my washing machine 2years ago. Last month it stopped working. I called vijay sales customer care and booked my complaint but in vain. Now more then one month has gone still my issue is not resolved. Though they promise you to visit in 48hours but in my case they are visiting in 5-6 days according to their convenience plus they people exactly dont know wat has happened to the machine. First guy who came to repair asked us to change the compressor and he didn't turn out for days. I had to go for another complaint. This time another guy came and...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — aquaguard

 Ayush95 on Oct 15, 2018
Dear team,

This is to bring to your notice about the aquaguard from vijay sales, ashram road, ahmedabad on 5th oct, 2018.
The aquaguard is not working properly. The panel was changed from the executive when communicated to vijay sales but again the indicator light on the display is not working properly.
This is on the priority basis and will be awaiting reply at the earliest. Hope for some positive response.

Thank you....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — amazon echo dot 3rd generation

 prasad_aim on Oct 13, 2018
On 9th october 2018 i purchased amazon echo dot 3rd generation after looking there offer on their website https://www.vijaysales.com/

I saw there offer for the above product in 1499/-. I also checked if any other payment are in hidden as it was pre order but didnot found it.

Even when i paid amount by credit card the invoice was very clear as i seen in my order and confirmation mail received from them.

Today there person called my for saying your product has been ready and you need to pay additional 1500/- as selling price is current 2999/-
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — no info with vijay sales regarding my tv

 Praful Vani on Oct 12, 2018
Tv is not working and service people told that vijay sales have not registered info about the tv that i have bought from vijay sales andheri west branch and already 15 days have passed from the date of complaint. I have the original bill and the warranty is still valid and are not resolving the problem. Videocon tv 32 inch with 3 yrs warranty. With proper documents...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — vise 32 inch led

 Prashant Tambat on Oct 11, 2018
Dear sir,

Kindly look into this issue, this is second time your team has took my led to your place but they are not responding to my phone and there are not telling when does i will get my led back, they are saying that part is not available with them, then why did they took my led to their place.

See sir there are old parents in my home and they are keep asking me about led regularly.

Hope you will look into this issue on priority basis.

Your customer

Prashant tambat
[protected]...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — about replacement of a television.

 Mihir Wetale on Oct 10, 2018
We had bought the phillips 42"tv from vijay sale on 26th january 2015.
And on june 2018 the t. V's display were got foul,
So we give complaint to vijay sales, they send man from besides phillips company, he came and checked the television and wrote the complaint and charged the fee of 2500/- rs.
Then he told us that the foul component can come b/w 20-30 days.
Then we have waited literally for 3 months but part never came,
When we again contact to the vijay sales, they give us a replacement value of 12600/- rs.
Then we goes to the vijay sales to bought...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — air conditioner - not working within 1 week of purchase

 BinitaC on Oct 9, 2018
We purchased a daikin inverter ac a week ago, and it stopped working. It used to work for 10-15 mins and then automatically used to get switched off. We registered a complaint and asked for someone to come and check it, replace it or repair it. They promised us that they will send the concerned technical person but they dint. Its been 5 days now and no one has come for repairing it. We are tired of calling them again and again.. They just keep promising that they will send someone but no one has come yet.
Is this the kind of after sales service we should expect from vijay sales?
Its...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — washing machine repairing parts are not available as per your executive

 saritayadav143143 on Oct 8, 2018
Please solve our problem, I am contacting you from last one month for repairing of washing machine, last week your engineer had come, he told us that parts are not available, when it available we will come and replace the same, but please understand that my mother is not able to wash the clothes by hand, she is too old,

Requested to you please do the needful

[protected]...
Complaint comments  Read comments [2]Complaint category Washing Machines

Vijay Sales — carrier split ac not cooling properly from last 20 days

 aakilmogal on Oct 8, 2018
I had purchased carrier split ac 1.5 from vijay sales maninager, after 4 month ac is not working properly and cooling are very poor i made lots of complaints were raised but the problem could not be rectified and also vijay sales staff behaviors are change i think they dont know the after sales service they dont even dont know how to talk with the customer,
Now the situation is very bad and kindly replace the ac immediately......
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — lg ac

 Seema Dhamasker on Oct 8, 2018
We purchased an lg 2ton ac from vijay sales goregaon west along with paid extended warranty on 4th june 2017, now that theres no cooling at all from 24th september 2018 we are calling them up constantly and following up on their customer care but no 1 gives a damn to respond in a proper way or to help us out.. They initially guided us to lg and when lg guys cleared that their lg warranty is expired and now with extended warranty it's vijay sales who's suppose to give service for free but these people are just not bothered about customer whenever we call on customer care they keep playing round the...
Complaint comments  Read comments Complaint category Products & Services

Vijay Sales — videocon tv fault

 sumitkadam37@gmail.com on Oct 7, 2018
Hi,
I had purchased videocon led tv from ghatkopar west vijay sales branch
But in display some black spot appears and the display quality getting poor day by day
I had already complaint one month before but still i have not received any response from your team and no one representative attend the fault
Kindly do the needful action immediately...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — water flowing out of ac

 ashu2 on Oct 6, 2018
I had purchased electrolux ac es18q4i 3 star inverter 1.5 t from vijay sales kharghar (Little world) vide invoice no. 165-q-si5844 dated 4.3.2018. Since purchase water was leaking from the ac cabinet. Lots of complaints were raised but the problem could not be rectified.

Now the situation is very bad and yesterday night the ac cabinet was leaking profusely with water flowing like a tap. There were some noises also as if some ice crackling sounds. Kindly replace the ac immediately....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — vise led tv 2

 Prachi Prajapati Barot on Oct 5, 2018
Vise tv led we have lost and called up to the same branch and register complain.
We got a call from vise service center that we will come and check and this visiting charge is applicable we said okay. 2 persons came and checked and inform us that all led are stopped we have to change them and have to take led at service center and cost 6k. As it was out of warranty so i said ok. Do that.
After 4-5 days we got back. I thing i dnt understand why they drop and pick this services at night after 10:00 pm??
After next day voice issue is coming so we called up again then he informed...
Complaint comments  Read comments Complaint category Appliances

Vijay Sales — videocon led tv issue

 Nilesh Bhagwat on Oct 4, 2018
I purchased videocon led smart tv from vijay sales, kalyan, thane, maharashtra.in 2 months after purchase it showed fault. Complaint done. Now it is more than 2 months problem has not been resolved and now i recieved following message today on 4th oct 2018.

"dear customer, your led model number uhdtvvnv43q549sam is at our vikroli repair facility.in the process of testing we found your set is not repairable. We are processing your replacement of led with refurbished set. Process will take 20 working days. For further discussion contact your retailer or following no-[protected]/[protected]"
Complaint comments  Read comments Complaint category TVs

Vijay Sales — installation not done yet

 Lucky Patra on Oct 3, 2018
I need to inform you that, i have purchased a water heater on friday, i received it on saturday afternoon, then after when i am trying to call the vijay sales number that is in faridabad crown plaza branch. No body picking my call, i have tried lots of time but getting same response.
My installation still is not done and i have been waiting for last 4 days.
So i request you kindly installed it asap. Or i will take my water heater and will put it on your showroom.

It really frustrate thing,
Cal me on [protected]...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Vijay Sales — pathetic service since installation

 Nagpuresm on Oct 2, 2018
I've bought the whirlpool magicool inverter ac from prabhadevi branch on 16th september. I had requested to deliver it on 22nd september. I got the delivery on 23rd september. As per my request, they arranged installation on 25th september and since then i started facing issues with vijay sales. The installation was so terrible. I'm not able to attach images due to limited size but i can definitely share on an email id if required. The people who came for installation was very unprofessional, we were charged double of the installation price which was told at the time of purchasing ac. At the time...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Vijay Sales — no after sale service

 Sonali Kute on Oct 1, 2018
A pathetic after sale service.. Without asking to the customer vijay sales canceled the service.. And now again telling to register and wait for more 4 days. Till service centre will do call back. Very bad quality of a vijay sales product.. After 3 yrs air conditioner (Vise) has stopped working. The product has been purchased from chembur vijay sales store.. Customer service people also don’t answer the call.. And if because of network problem customer has not got service centre’s call.. So they just canceled the complaint and now telling so registration and wait till we call you.. Which is...
Complaint comments  Read comments Complaint category Electronics & Appliances

Recently Discussed

19 hours 17 minutes ago
Vijay Sales
they are not responding and customer service is pathetic
1 days ago
Vijay Sales
hp laptop is not working & no support from vijay sales team
1 days ago
Vijay Sales
amazon echo dot 3rd generation
4 days ago
Vijay Sales
aquaguard
6 days ago
Vijay Sales
about replacement of a television.

Featured Complaints