Claimed

Vijay Sales Complaints & Reviews

1
Last updated Feb 23, 2024
Complaints 1465
Resolved
261
Unresolved
1204
Quick Links
Statistics
Share
Contacts

File a complaint to Vijay Sales

Having problems with Vijay Sales ?

File a complaint and get it resolved by Vijay Sales customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vijay Sales
Customer Service Contacts

Vijay Sales Phone Numbers

Phone
+91 22 6171 1071
688
291
+91 22 6622 7722
287
155
+91 22 6171 3333
252
144

Vijay Sales Website

Vijay Sales Head Office Address

1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India
400063

Vijay Sales reviews & complaints(1465)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shrikantsharma27
from Mumbai, Maharashtra
Feb 23, 2024
Report
Copy

Samsung galaxy mobile a34 handset

Address:MAHIM BRANCH, 120/122, DIMPLE BLDG, L.J.ROAD, MAHIM WEST, MUMBAI - 400016

My wife bought Samsung Galaxy A34 Mobile handset from Vijay Sales, Mahim Branch on[protected]Invoice No: MH-D-SI12692)
Since Day 1, Mobile handset is malfunctioning. Device / handset shuts down automatically. This occurs multiple times a day.
I reported the problem twice by personally visiting the Mahim Branch but no help. I found Mahim Branch Manager unprofessional and rude.
Instead of being apologetic of selling me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bennyben10
Jan 24, 2024
Report
Copy

Cancellation, refund and no response from team

I ordered phone online on 7th Jan and dropped an email on 13th Jan because the customer rep gave false information that I will receive phone on 11th instead of 9th. Later they were not able to give any TAT and because the product was still with them I requested to cancel the order from their end and initiate refund but to my surprise they didn't inform bluedart about cancellation of my order and dispatched the product. I got angry when bluedart...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
verma1991
Jan 16, 2024
Report
Copy

LED Display Panel Issue

Address:H.no 13 Gali No 6A nehar par , new indira complex Mawai road

Dear Sir,

we have already filled complaint in Nov-23 to Vijay sales for LED Display Panel issue (Picture is not showing) then he will changed or repair my penal and after one month again Same issue arise and we file a complaint in Vijay sales again but as on today 15 days completed but still, we have not received any update so i requested to please take immediate action against Vijay sales.

thanks
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sam1196
Jan 15, 2024
Report
Copy

Refund not Received

I’ve received a wrong product and returned it.
Its been 3 weeks and my refund around 1, 48, 000 is not credited. Customer support is not responding to my emails or calls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hridaydeep Barman
Jan 13, 2024
Report
Copy

Iphone 15 not delivered

I ordered (Order No: VS[protected] Sun, 07 January, 2024) this on 7th jan it supposed to get delivered by 10th jan but the order status is still processing and before yesterday it was invoiced .My order invoice is canceled this really pathetic

I have sent numerous mails and reminder [protected]@vijaysales.com but no response. Nobody picks up even after calling [protected] numerous times....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ak771
from Mumbai, Maharashtra
Jan 13, 2024
Report
Copy

IPhone 15 plus not delivered yet

So I ordered this on 10th jan it supposed to get delivered by today or yesterday but the order status is still processing before yesterday it was invoiced what does this mean ? My order invoice is canceled this really pathetic...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshaykotian0608
from Mumbai, Maharashtra
Jan 12, 2024
Report
Copy

Update on the product delivery

Address:VIJAY SALES, CTS No. 220/ 16 - 17, Patel Estate Road, Near Telephone Exchange & 24 Karat, Opposite Patel Industry, Jogeshwari - (West), Mumbai -400102
Website:www.vijaysales.com

One of the worst experience with Vijay sales customer care as i have placed an order for an iphone 15plus on 6th Jan and it was showing 3 days for the delivery of the product, its 12th of Jan and still the order has not been delivered i contacted then every for for the status of the delivery but the customer care executives have no idea about the product everytime i have been getting the same revert that they will be asking the concern team...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Thube
Jan 12, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
Report
Copy

IPhone 15 plus delivery issue black

Ordered on 6th Jan 2024 with promised delivery of 11th Jan 2024, No update yet from anyone, even customer care is not helping. Payment already done

Order No: VS[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
skc chat
Jan 12, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
Report
Copy

Not delivering or cancelling order

It’s been 12 days they are not delivering and neither cancelling order. Support also not responding at all. No customer support their online license should be cancelled...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore

I ordered an iPhone 15 plus from Vijay sales on 6 th Jan and according to the mail it was supposed to come on 10 th but even after two days of the deadline. I have not received my order, and they are not giving any tracking ID on the tracking page.

I have called many times to they customer service that keep telling me that they escalated but no response is coming I even mailed them but they have not replied yet....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saifur Shaikh
from Mumbai, Maharashtra
Jan 11, 2024
Report
Copy

No update of my online order

I have purchased an iPhone 15 plus from Vijay Sales website on 4th Jan 2024.
The website showed delivery in 2-3 days.
However, it's been a week now and the tracking only shows Invoiced from last 6 days.
Customer care people say they have arranged a call back from Online Support team but no one calls to clear the issue.
I still haven't not received my phone, neither have I received an update on when I would...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kathan16
from Bharuch, Gujarat
Jan 11, 2024
Jan 12, 2024
This thread was updated on Jan 12, 2024
Report
Copy

Product still showing in progress and not delivered

Ordered iphone from its website on 7th January and till this date its showing In process. I have emailed them multiple times and even called them no proper response. Even once hang up on me. My order id is VS[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Tabassum Azam
Jan 10, 2024
Report
Copy

Refund not received

Address:India

Due to some reason i couldn’t receive my order of apple adapter at given address so is returned back to the sender but i haven’t received my refund yet.No proper email reply i received.

The item returned on 5th january 2023.Below is the details of my order;

VS[protected]
Paid By Card
Cust Name: Tabassum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya2421
from Mumbai, Maharashtra
Jan 8, 2024
Jan 9, 2024
This thread was updated on Jan 9, 2024
Report
Copy

Product not delivered on advertised time.

I had placed an order online through the Vijay Sales website on 5th Jan, 24 for a mobile phone as a gift whose delivery was expected on 8th Jan, 24.
But when I was checking on tracker the details it was showing in process from 6th Jan- 8th Jan, 24 and not shipped yet. (Picture attached for reference)
I have contacted the customer care support number as well as emailed them on [protected]@vijaysales.com multiple times to receive...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
Sanjshah
Jan 7, 2024
Jan 12, 2024
This thread was updated on Jan 12, 2024
Report
Copy

Not delivered

Address:Borivali, Mumbai, India

I had placed an order from vijay sales website for iphone 15 on 5th January 2024. It was supposed to be delivered today i.e. 7th January 2024 but when I'm tracking my order it is still showing "in process" and the customer care has no answer. They are just saying that it will get delivered. Vijay Sales being such a reputed company is now doing this. It's truly pathetic....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SamPatel1
Jan 7, 2024
Report
Copy

Not yet delivered: Expected 06th Jan

This is wrt order Id VS[protected]. I order an apple charger and it was supposed to be delivered yesterday(06th Jan). I haven't received it yet, also the online status shows it is yet to be shipped.
Customer Support just notes the order I'd and says the online order team will call, which they don't do. Please provide me with a concrete status and expectation untill when it will be delivered....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mafzal21
Jan 7, 2024
Jan 7, 2024
This thread was updated on Jan 7, 2024
Report
Copy

Online Order Not Delivered

I ordered an iPhone by making full payment on 02 Jan with delivery date of 6 Jan. However, I am yet to receive any update on my order. I have called and emailed a number of times 😕 but very ambiguous answers are being given by call centre staff. Moreover, no response via email has been received so far....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
Miral_shah5058
Jan 7, 2024
Report
Copy

Defective product received

Address:Vijay sales piplod, surat

We had purchased a Faber cooktop from Vijay sales. At the time of purchase we were not informed about that the coating on cooktop would get removed once the cooktop is heated. However, we were only inform that stands were of brass and of good quality. Only after 5 days o[censored]se the coating started to get removed and the stand of the cooktop turned from black to grey. When we inform the same to the faber technician and Vijay sales they told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rithik_ra
from Gurugram, Haryana
Jan 5, 2024
Jan 7, 2024
This thread was updated on Jan 7, 2024
Report
Copy

Apple Magsafe charger

Hi VijaySales,

Could you please provide an update regarding my order VS[protected].

I placed an order on 03rd Jan, its still not delivered....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
balajiskd
Jan 5, 2024
Report
Copy

Refund for Order VS0001572255

Instead of standard emi payment, full payment has been debited for order no VS[protected]. Order has been cancelled kindly refund the amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy