Vijay Sales Customer Care
Vijay Sales
Customer satisfaction rating: 13%
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915
COMPLAINTS

Vijay Sales Customer Care

Vijay Sales

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Address
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
555
down
219

Additional info
Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100

Customer satisfaction rating
13%
Complaints
915
Pending
0
Resolved
116
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So far so good - The company responded to our notifications and is working on resolving complaints.

Vijay Sales Complaints & Reviews

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Vijay Sales — washing machine samsung wm wa62m4300hp (6.2kg) 03wl5pbm201551 hsn code 8450

 Malik29 on Feb 17, 2019
I mr warishali malik ordered a washing machine samsung wm wa62m4300hp 6.2kg hsn code 8450from vijay sales mira bhyandar branch today morning i get the delivery of the product but it was laden from the front side. We asked delivery guys to take return and give fresh piece they told us to file a complaint in showroom. So its a humble request you kindly exchange it asap....
Complaint comments  Read comments Complaint category Washing Machines

Vijay Sales — refrigerator-lg

 anilparmar377 on Feb 14, 2019
Name - anil parmar

Registered mobile no - [protected]
Product: lg refrigerator glt292rpzu shiny steel
Invoice number: 380-r-si 11561
Dop: 10.2.2019

Address - 33c, srijan apartment block b sector 62 noida - up

Dear vijay sales,

I wish to complain about the lg fridge that i purchased on 10/2/19.

I am complaining because i received a damaged item at a time of delivery. I am continues calling all your helpline numbers but they did not pick up.

When i first noticed of this problem, i contacted...
Complaint comments  Read comments Complaint category Appliances

Vijay Sales — led tv not working with in year 5 to 6 time was repair by company still facing issue [Resolved]

 Amit2702 on Feb 12, 2019
Refer case id p1902-cc90925

We have purchased led tv from vijay sales on 30/05/2016, invoice no 195-pch05-16si1730 (Model :- ve32h501)

I have contacted mr amit more and this person has given every new reason like,
Tv panel will change or internal part will replace now they are saying mother board was not working, this is like harassment.

We require new tv (Replacement) from last one year we have facing to much problem. We have pay cable charges monthly but tv is not working, who will bear the amount.

Thanks you
Regards
Complaint comments  Read comments Complaint category TVs

Vijay Sales — kenstar cooler complaint not resolved since long

 smitajadhav.88@rediffmail.com on Feb 11, 2019
Purchased a kenstar cooler from vijay sales in month of april 2018, in 4 to 5 months while still being in warantee period there was a short circuit of the wire, complained about the same at the given number on the cooler, as per the customer care executive the said machine is under warantee period and hence no charges what soever are applicable for the change of damaged part (Wire). As and when the part will be available the same would be resolved.. Its been more than 5 months since the date of complaint the issue has not been resolved yet the part is not available is what they say after repeated...
Complaint comments  Read comments Complaint category Products & Services

Vijay Sales — philips led not working. pathetic customer service of vijay sales

 Anamika Negi on Feb 10, 2019
Hi

I have been following from past three days (Gurgaon, mg road) that my led tv is not working and i was told my your executive prachi and roshni that it’s out of warranty...
I told them that at the time of purchase i was told 5 years warranty but seems the same was not updated in your records, this is very frustrating and cheating with customer

I have shared the 5 year warranty card with them theu e-mail and got commitment that engineer will visit today... Since morning i am following up and no one turned up till now (3:24 pm)... I called again to vijay...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — not attending the complaint about tv display

 Prtv on Jan 27, 2019
Hi
The videocon tv display is not working & same i have made complained at your customer care in month of october'18,
Complained no - as per given by tele caller [protected].
Your technician has visited 3 weeks after registered of complaint & at the time of his visit he have taken rs 300 as visit fee. As per his commitment the part will be replace within month but now more than 3 months have passed but not single call received from your side, its really disgusting & very carelessness about after sales service from vijay sales.

Whenever we called at your customer...
Complaint comments  Read comments [2]Complaint category TVs

Vijay Sales — give wrong rat-mesh in whirlpool washing machine.

 Rahul Alsetwar on Jan 27, 2019
I purchase whirlpool washing machine from vijay sales, krishna baug, char rasta, maninagar dated 15jan 2019. But they give wrong rat-mesh model which not fit to given whirlpool machine said by demo master. I inform this mistake to concerns vijay sales department, they said i will call u after sometime but they not call back also not pick up the call when i call them.
Please do needful and give proper rat-mesh as a home delivery.

Item name - whirlpool wm 360 bloomwash ultra 75 magnolia (7.5kg)

Scode-m58

Contact number-[protected]...
Complaint comments  Read comments [1]Complaint category Washing Machines

Vijay Sales — blank display in tv

 Madhu Arya on Jan 22, 2019
Date of incident:[protected]
Mobile no:- [protected]

I bought this led tv 1.5 year back and after that there was screen issue which repaired by service center side before 3 month, they replaced motherboard of my tv and now again i am facing display issue, there is no picture on led display but sound is audible of different channel, screen is completely black, but we can hear only sound from the tv.
So check this concern on priority and repaired this asap or refund my amount....
Complaint comments  Read comments Complaint category Products & Services

Vijay Sales — videocon lcd tv complaint

 Reffhardy on Jan 21, 2019
Hi

We have brought videocon lcd tv with 3 year waranty... Within 3 months we brought on tv screen medium white spots was occuring... It was exchanged by vijay sales... But now tv entire right side is getting black unable to watch it.. We raosex complaint in dec 2018.. With a month in jan again nkw entire tv display is black now... We from 2 month following up.. But very bad service provider vijay sales staff is so careless spoling vijay sales name

Rupesh kamble
[protected]...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — cash back not received in sbi card

 macji on Jan 18, 2019
Dear concern,

I have purchased volta's ac on 10th june but as committed by your branch manager and cashier for cash back, it's still not received.

Kindly check at your end and resolve the issue.

Invoice number: 342-r-si 4217
Order no.: 342-r-so 2887
Code[protected]
Card: sbi debit card

Name: mayank gupta
Registered mobile number: [protected]
Communication no.: [protected]

Regards



Best regards,
Mayank gupta...
Complaint comments  Read comments Complaint category Appliances

Vijay Sales — new television not working

 Twixu on Jan 15, 2019
I purchased a television from vijay sales Pune in the month of May 2018. It seemed to be working just fine but two days ago when I tried to put it on it went on factory restart and I have been trying to reach customer care to resolve it but no help has been extended. I don’t know how to get this fixed and hence writing to you. It’s disappointing that this should happen...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — complaint subject: videocon uhd led tv vnb43q519sa-fda.

 Ed01 on Jan 8, 2019
The TV video stopped working hence it was given to repairs to Vijay Sales repair center S.R. Electronics (Nallaspara) on 17/10/18. They have taken the amount of Rs 1300 for repairs and taken the part also. It has been almost 3 months now and there is no response to our calls after repeated calls and reminders to them.

Also Vijay Sales (Mira Road) from where the TV was bought, they also have been contacted with 9 emails sent to them, but there is just postponement from them too.
Emails have been constantly sent to them with reminders to both Vijay Sales and their service center....
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — vise tv screen rotation problem

 Rahulkumar Panchal on Jan 8, 2019
My tv of vise company taken from vijay slaes surat vesu branch is having some problem on its screen. There are rotation seen on its screen. There is no response after calling so many times. The serial no. : 0s[protected] item name vise led vv32h501 which is registered on name of mr (Protected) contact no. [protected]
We want paid service not any type of free*
But no response we have call continuously 3 days tel. Ph number :
[protected].
Please revert
Panchal rahul
Surat-394210...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — ac_daikin - 167-r-sfi 2071

 Subhasis Sengupta on Jan 2, 2019
Fraud sale by vijay sales:

I bought daikin ac from vijay sales kalyan maharashtra on[protected], with a confirmation from sales executive that rs 1800 will be cash back to wallet after 3 emis. But no such cash back received till date.

Order no - 167-r-sfi 2071 (Details attached)

Please contact on the registered mobile no or on the below mobile number.
Contact no - [protected]

Please look into the matter urgently or i will be bound to approach consumer court....
Complaint comments  Read comments [1]Complaint category Refrigerators

Vijay Sales — videocon 43 inch television led

 paresh sailor on Dec 23, 2018
Vijay sales
Respected sir
I bought led tv from vijay sales andher west branch on[protected], i booked complaint to vijay sales regardin patch on led tv belt like on the downwards of the tv after several reminders and telephonis call no one has turned out form videocon by my fortune one day mechanic call me for visit he visted on[protected] and went back to report to vijay sales but i appreciate service of vijay sales till date no one has even bother to give answer to my complaint and i am the one of fortunate to call back to customer care and narrated the script given by vijay sales...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — philips television

 vikas bhamre on Dec 22, 2018
Hi i have purchased philips tv from vijay sales at pune location in 23rd dec 2016.
At that time of purchasing product sales manager told that for this product you have 05 years of warrenty if any defect found will repair at free of cost.
Now the seen is in my tv there is some display problem. I m not able to see the display. There is some blakness shwoing in my tv.
We raised many time complaint to vijay sales.
But still issue not resolved and vijay sales told that you have to pay the amount 1500/- for the service charge.
If you are taking this charge then what...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — water purifier, brand-pureit, model-mineral ro+uv

 arupk_das on Dec 20, 2018
I had purchased this water purifier from vijay sales in 2017 having tax invoice no. 202-q-si-2839. It's been less than a year, the change sf/gkk indicator becomes red & keep on blinking when i switch on the machine.
I went to vijay sales to lodge a complain regarding this issue. The customer care guy told me that the technician will fix the issue free of cost in 3 working days since it is under the manufacturing warranty. On 4th day i got a call from vijay sales whether the technician fixed the issue or not. I said no & requested them to send a technician & do the fix free of cost. But she...
Complaint comments  Read comments Complaint category Products & Services

Vijay Sales — no solution to the request raised [Resolved]

 SameerSP on Dec 20, 2018
I have purchased a videocon led on 25.06.2917 from vijay sales, ghatkopar showroom at r-city mall. Post completion of a year, in the month of november'2018, suddenly there was issue in display of tv. The television is under extended warranty.

I have launch a service request with vijay sales on 30th november'2018 for resolving the issue. An engineer named a k gupta had visited my home for inspection on[protected] and has certified that the led could not be repaired and need to be replaced and took rs.590 as service charges (Receipt no 1962).
The engineer had assured that the...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — I am complaining about the television

 Harsha Wanvani on Dec 12, 2018
I have purchase led vise television on date 11 june 2017 at your outlet pitampura branch, i am complaining about the television since last 25 nov 2018 till yet, but there is no take any action, there has been some issue with my television sometime its volume turn off and then suddenly the television also turn off. We have already been filed complain on 25 nov-2018 and your technician mr. Pradeep came and fix it on 04 dec-2018, but still we are facing the same problem again nd again i am complaining and i talked to a lot of peoples about this matter... Kavita, gurpreet, sonia akshay, tamana, sonu,...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — defective product and misguided by hdfc bank staff

 Ashi dhruv on Dec 12, 2018
I bought sony htiv300 home theater on sunday 9th dec 2018form vijay sales miraroad branch, 1st problem is 1 speaker is defective, and 2nd problem at time of payment here hdfc bank staff confirm there is offer from hdfc bank 5% cashback & 0% rate if emi for 6 month, and today morning i get message from hdfc bank my emi converted for 6 month @ 13%.
I contunisly calling to [protected] vijay sales manager at miraroad branch, but he never answer on call.
This is requesting to vijay sales please resolved this problem as soon as possible....
Complaint comments  Read comments Complaint category Electronics & Appliances

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