Vijay Sales Complaints & Reviews

Purchased a chimney from Vijay sales retail store.

Defective Product Faber Kitchen Chimney (Serial No. OH0302- FABER HOOD 3N1 AEROSTATION STAR PRO 3D AB TC60, Invoice No. GTK-D-SIRT439 sold by Vijay Sales.

Even after replacing the product, Vijay Sales again provided the same defective piece again.

Day in and out giving mentally harassing the customer.

Requesting to provide a refund,

I am writing to express my disappointment and frustration regarding the recent purchase and return of a laptop from your Chinchwad branch. I am deeply unsatisfied with the handling of my case and the lack of a clear resolution regarding the replacement laptop.

On April 28, I purchased a laptop from your esteemed Chinchwad store. Unfortunately, shortly after the purchase, I encountered a touchpad issue that significantly affected...

13 May 2023
Amstrad Products: Inverter Split Type Wall Mounted Air Conditioners. Mob no. [protected].

One of my Amstraad AC’s is again leaking gas and is not cooling. I have complained to Amstraad on 10th May 2023 and till the time of this e-mail nobody has turned up! I have also reported to Vijay Sales and they are also not doing a good job!

Synopsis:

I had bought two AC’s as above,...

Hi sir my name is reshma and my father had booked a fridge from vijay sales on 7th july but the fridge which my father had booked did not reach my home, I asked no response came, that fridge was defective, the door of that fridge was broken and all the air used to come out of it.Then I made a complaint and the executive came and fixed the door, but even then it was not fixed, air was coming out of it again and again, then he came again to fix it.After that he said that your fridge is defective, it will be changed soon…but tell me one thing, my father gave you all the money, then why should I keep a defective fridge? All the air in the fridge has gone out, now you tell me what to do plz help me

I was willing to order a apple cable c to lightning from vijay sales but by mistake i ordered C to C
I accept my mistake but when i asked them that i want to return my product or replace it with type c to lightning cable they told me that apple has the policy that once seal is broken product will not be taken back
I ordered many apple items from other sites also and they take it back even after the seal is broken
Vijay sales didn’t mentioned any where except return section of there policies
Even other companies products are not returnable

Very bad experience from vijay sales
Please take some actions

Hello, I purchased a chimney from elica as suggested by the sales person in vijay sales and it was delivered to me next to next day then for installation the technician should have came the other day as informed by them no after customer service no follow ups i was the one who has been calling them continuously no one is listening to me they are telling lies and it has been 10 days and chimney has not installed yet. Now i want to return my product now can’t tolerate this anymore.

Dear Concerned,
My name is Parth Chopra and I placed an order from Vijay Sales online store on 1st of May. My registered mobile number is [protected].
As you can see in the attached screenshot, I was promised a delivery within 3 days maximum, and as you can also see in Screenshot number 2, that my order has not even been invoiced yet. I have to present this watch as a gift for my mother on her 50th Birthday, that is tomorrow,...

Ticket No:[protected]

Hi,

I am writing to express my dissatisfaction with the lack of communication regarding my Royalty points claim. Today 15th April 2023 submitted a claim of Royalty points, but I was informed that an OTP would be generated to the mobile number that was provided against the Royalty points. Unfortunately this number is not in use and the store manager has declined the claim stating that without...

मैंने आपके नॉएडा सेक्टर 18 के स्टोर से एक वाशिंग मशीन[protected] को लिया था आपके सेल्समेन ने बोला था की कैश लेने पे कोई डिस्काउंट नहीं है, लेकिन अगर आप sbi क्रेडिट कार्ड से लेंगे तो आपको 3000 का कैश बैक आजायेगा इसी कारण मैंने क्रेडिट कार्ड से लिया, लेकिन अभी तक कोई कैश बैक नहीं आया, आपके यहाँ इस तरह के मिगाइड किया जाता है? कृपया मेरे इस समस्या का समाधाम करें, और इस तरीके से किसी कॉस्टमर को मिगाइड ना करें

My name is Anil Kumar and I purchased an Ac from your Gurgaon branch and at the time of buying I mentioned that I have an urgent requirement because of my new born baby and I paid 1000 rs extra for the delivery also and your sales guy said that will get it installed in 1 day only and this is 6th day there is no positive response, I have been to your branch also and still it’s been the same, looks like nobody is interested in doing there job and honestly I am very disappointed and I assure you that this is my last deal with you guys and even my relatives and frds also, I could have shared this on my social platform also ( I have reach of 100k pulse followers ) but this is not me,
I expect a good response from your side or just cancel this deal I will but it from somewhere else, hope this mail reach to the right person who can actually take action and I really don’t like the tone and feedback also from your team, not a good way to communicate with the client, anyway
Let me know by tomorrow or else I am returning your AC back to to your shop .

I bought Bajaj air Cooler online from Vijay Sales online at website www vijaysales.com for Rs. 5490. Order number VS[protected]. I called continuously three days to track my order at cell number +91 [protected] . The call centre executive is not providing any details about the delivery status. Received the following message Thank you for placing an order VS[protected] on www.vijaysales.com . For any queries contact us on +91 [protected] / [protected]@vijaysales.com . VIJAY SALES. When will I get delivery of ait cooler.

I am very disappointed with the recent purchase I made from Vijay sales store in Indirapuram. I had purchased an LG Microwave on[protected]. i paid extra for an extended warranty also. It was delivered to me the next day as it had to be procured from the godown. But the product delivered was a defective product that was brought to the notice of the store immediately.
its been two days and i have not heard anything from the store or LG.
they are only bothered about the sales. they are not bothered about customer satisfaction or after sales service.
totally disappointed with this unprofessional behaviour.

Hello Sir,

Order ID: VS[protected]

From : Ahmedabad (Bapaunagar)

Below i mentioned My Order detail.
I have ordered boAt Aavante Bar Aura 2.1 Ch Soundbar on 10/04/2023 via online.
Since more than 24 hours gone but not received any update however at the time of order your online site shows me a minimum 3 days took for delivery.
I am unable to contact you online (91 [protected]) as it seems constantly busy.

This is my first purchase in vijay sales & My online experience seems not good as i feel its cheating people. I think amazon & flipkart look most advanced in this particular case.

I anticipate a quick response from you.

Regards,
Devang

Vijaysales miraroad manager's name is Himanshu and executive's name is Vismay who sold me a display piece stating that it was working completely fine. Later only after using it for 5 times and within 2 months laptop started getting battery issue when I asked for a replacement vijaysales people directly said that they are only sellers and not engineers they will only raise a complaint and not replace the piece. Whereas it was highly irresponsible of them to sell me a faulty piece.

Hi
I have bought a Hitachi split inverter AC of 1.5 ton on 15th March 2023 from Vijay sales dilshad garden branch and after installation I did not use the ac since the weather did not demand.
On April 15th due to scorching heat of Delhi I switched on the ac and realised that AC is not cooling at all. After filing the complaint to vijay sales, person from Hitachi came and told that gas is leaking.
That is such a bad customer experience that one can get after putting on huge investment on an AC and in return getting this outcome. AC leakage problem generally comes after 2-3 years o[censored]sage.

I want new ac replacement as I do not trust the one that has been installed as I don't want to have some quick fix by doing some welding in coil or something in new ac. This is absolutely unacceptable.

@vijaysales
@hitachi

Hi,
I purchased three items (1 AC, 1 Refrigerator and one washing machine) on[protected] from Vijay sales, sector 29 store. First at the time of billing the attitude of the person who was dealing with billing was very poor, he was not providing all the details about payment. Second we were promised that our items will get delivered by[protected]. Whole day passed, and when I called the store to get an update on the delivery, they replied in shouting voice that check the date on bill, your order will be delivered on the given date. This happened two three times when I called them around 4pm, 7pm, 8pm, 9pm. At last it was not delivered on the given date by Vijay sale. If you can not assure delivery on the given date at least you can reply politely but all the persons with whom I had a conversation were very misbehaving. I had the worst experience with Vijay sales though it was my first time and will be the last time.

I purchased a one plus tv from vijay sales chakala store and received a defective product. When asked for replacement we have to wait like for 8 days including continuous calls to customer care, multiple requests to send the technician for installation.
And also when the guy came to take the old tv he could not remove the bracket behind the tv which is used for installation it on the wall and hence took the bracket with him for which...

Meme I phone 11 Vijay sales se kharida.jab me iPhone ka adapter Lene gya to shop keeper bola data cable original nahi hey .or Kharab bhi hey.

I have purchased split as but this is never working properly. First six month it's started giving proble and I wasted them to replace it repaire it properly but nothing is done properly. Shaun it's not working properly since 24.3.2026, I complained on 26.3.23 to them but till 30.3.23 nothing is heated from them. Please do need ful and oblige

I have ordered apple wired earpods lightning cable and on site it was showing to be delivered in 3 days but today is the 5th day and it was still in processing. I have to go out of station for a month on 30 . And blue dart shows it will be delivered on 1 April so who will take the package and I have contacted customer care as well they are saying we can't do anything we will contact online team they will respond you in 2 days . They are just scamming people by showing we will do this in 2 days and people do the payment first and after that they are wasting our time. Also I told them to cancel and refund on which they said ut will take 15 days . All their works are just for wasting time o[censored]s people.