Vijay Sales Customer Care
Vijay Sales
Customer satisfaction rating: 6%
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359
COMPLAINTS

Vijay Sales Customer Care

Vijay Sales

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Address
1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near NSE Ground & Aarey Milk Colony

Customer Care Phone Numbers and Contacts


Additional info
Online Queries
+91 22 6171 1071

Customer Care
Mumbai +91 22 6622 7722
Pune +91 20 6720 1000
Ahmedabad +91 79 6604 3333
Surat +91 26 1671 2222
Delhi +91 11 6666 0100

Customer satisfaction rating
6%
Complaints
359
Pending
22
Resolved
23
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Vijay Sales related photos (41)

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Vijay Sales Customer Care related pictures (41)

Vijay Sales Complaints & Reviews

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Vijay Sales — Google Chromecast

 Mehtas2 on Jan 18, 2017
I had purchased Vise LED TV and Google Chromecast from Vijay Sales, Goregaon when I visited the branch on 17th Jan 2017. I carried the Vise Led TV with me with a Tax Invoice because I didnt want to risk the time of delivery. However, due to unavailability of the Google Chromecast at the store, the store assistant (MR SANDEEP), and later even the cashier, told me that they will deliver to me at 18th Jan 2017 (I asked it because I work for 13 hours a day and was on a leave on 17th). I made the payment for it through debit card because of this commitment and a sales order was given to me. I AM CLEARLY...
Complaint comments  Read comments Complaint category Other

Vijay Sales — Onida smart led tv not recived good product

 Milind Aklujkar on Jan 16, 2017
On ur recipe code no was 167170000579 and product code is onida smart led LED 40KYFAIN and product purchase at kalyan west branch ... I got very bad experience like that some parts recived partial and some r missing some r broken ...this type of service vijay sales provide ...look into this matter...out contact me...I felt like why I purchase led ......
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Delivered wrong model samsung t.v

 Sushma Sil on Jan 10, 2017
My order no. Is 115-EX01-17SOA 1268, which was given in bkc exibition on 8th jan, 2016.. A salesman name Rahil, with whom we were dealing for chosing SAMSUNG T.v.. We have choosen model no. K5100 40 jnch and the price was decided 38k after giving discount by both samsung and vijay sales manager, but just now after installation we came to know that its model no. is J5100 instead of K series... So basically we became fool as we trusted on vijay sales ... This type of fraud services were not expected from such big brand...
Complaint comments  Read comments Complaint category TVs

Vijay Sales — Maharaja mixer

 sundeep sundeep on Jan 8, 2017
Hi .
I am Sundeep singh and knewd Vijay sales since Child hood. My parents used to take us every time they need some electronic for Home or for Gifting it on festivals or Occasions
I have followed this as i grew up .
But ...I bought a mixer of Maharaja from your Vashi outlet and had a Bad experience I have being Following up with ur team and lastly went there today were they gave me a solution that 1000 will be deducted for no fault of mine ???
***Just wanted to tell you that after this incident too I have gifted a Cell Phone to my Wife for Rs 20000 which was bought...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Non delivery of product purchased

 T K Mehta on Jan 2, 2017
Purchased AO Smith X4 water purifier on 29th Dec 2016 & full payment made. Scheduled delivery was 1st Jan 2017. Twice it was confirmed that the delivery shall be made by 9.00 PM on 1st Jan 2017. But delivery was not made. Upon contacting Vijay Sales, it was told that now delivery will be done by 5.00 PM on 2nd Jan 2017. But same has not happened. Very poor commitment from Vijay Sales. Only one contact no 01204014300 is not attended properly by Vijay Sales. Ring goes on but no body picks up. So, feeling angry with this kind of sales service....
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Product price increase in 2 days

 Ashu R. Kumar on Dec 20, 2016
On 16 December 2016 I went to vijay sales pitampura looking for a laptop and indeed i found one laptop which was catering my needs. The staff member said to me that it costs 54500 so i left the shop by telling him that i will come within two days to purchase it.
When i went on 19 December 2016 to purchase it the staff said that it's price has increased to 56500 but the VSP of laptop was not increased on there database still he was saying it's 56500 now. So without wasting my energy there i left the Vijay Sales store and purchased the same laptop from Reliance Digital for 55000 with a free...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Vijay Sales — Harassing by your staff at bhiwandi .

 Kishor j patil on Dec 16, 2016
I bought Videocon washing machine from your bhiwandi shop by bajaj finance loan approval no.SF55334566.i had paid rs.5400 for down payment. I submitted aadar card as residential proof they told me your product will deliver after submitting electricity bill. I give him electricity bill, they told me now bring ghar patti bill they are not delivering my product. They told me bring another two residential proof although loan is already sanctioned thus they are harassing me. ..kishor patil mob.8806884223...
Complaint comments  Read comments Complaint category Loans

Vijay Sales — Mobile handset

 vcgodse on Dec 13, 2016
29/11/2016 roji Ghatkopar yethun Carbon Mobile Handset ghetla. credit cardvarun paise bharle. mobile halu hot nahi, mhanu LAVA cha mobile ghetla. carbon handset ghetana HDFC credit card madhun paise ghetle aani LAVA mobile ghetlyavar urlele paise parat dile nahit. tar mhanale ki tumche paise credit rahatil, tumhi nanatar kahi ghyal tenvha valate karu.

samany dukanatun vastu ghetlyavar jastiche paise rokhine parat kartat. aani mothya dukanatun ghetlyavar jastiche paise banket REVERT kartat.
tumhi he kahich karat nahi, aamche paise thevun gheta tyache credit card interest rate...
Complaint comments  Read comments [1]Complaint category Credit Cards

Vijay Sales — Philips LED TV persisting problem

 sadique hussain Choudhary on Dec 12, 2016
Last 14 days my philips led tv is not working. Calling several times and even visiting twice personally to the shop still the complain falls on deaf ears. Visited on 01/12/2016 at your building 4th floor after 3 days on monday person came and saw the tv and told me that some parts to be replace and still he is yet to come with replacement and continuously i am following the them but the representative from vijay sales doesn't even bother to pick up the phone as well as i am not getting positive response from your office...

For your kind reference i have attached invoice which is still...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — Washing Machine not working

 aman7892 on Nov 24, 2016
Dear Sir,

Our washing machine not working properly & Dryer not working condition.
So, Please requested to please do the needful asap.
I have already one time complain to you and you repair it but again time thats machine not working properly.
I requested to you please solve these problems for smoothly washing of cloths.

Mob: 07506665648
Address: B-07, Green Acres Bungalows Co. Op.Housing Society
Near Shivaji Circle/R.K Studio/Panjda Pol
Deonar, Mumbai
400098...
Complaint comments  Read comments [1]Complaint category Washing Machines

Vijay Sales — Laptop offer not given

 amitsaki on Nov 20, 2016
I have purchase acre laptop from Vijay sales. At the time of purchase Sales Man told that I will get 2 extension warranty @ Rs. 500/- and I will get head phone worth rs 3000/- after paying of Rs. 500/-
But both were the false commitment. I paid Rs. 1200/- for 2 year extinction warranty. And for offer part, still I am wafting to get head phone delivery. I have escalated this mater to acre and Vijay sales as well. But not body is bothered to get this resolve.
I feel that I have cheated by Sales man.
I will recommend that we purchase electronics items CROMA for better after sales...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Elica chimney service complaints

 Shoeb Kardekar on Nov 14, 2016
Hi,
My self shoeb kardekar, my contact number is 9821748270. last year i have taken elica chimney from vijay sales kalyan store. as while when i am taking a product the store staff has commited that after a six months i'll be getting a free service by the vijay sales. i ask him that the service is by the company or by store or is there any charges for that. the guy who has attend me, said the free service by store. now i am want my free service so store csd is telling u have pay for that there is no free service. this a very very bad service first time i am getting from vijay sales kalyan...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Eureka Forbes Water Purifier prime UV Faulty and not giving a proper service.

 Anita Bhakuni on Nov 8, 2016
I am Anita Bhakuni purchase Eureka Forbes Water Purifier prime UV 8 months before after 6 months the machine is not working properly.
I have been calling for the same no Technician and Vijay sales team is attending my complaint.
My last complaint i have logged on 23rd of october as per the commitment of vijay sales they failed to give me service.
Machine is Leaking and Short circuit in panel.
I am Purchasing Mineral Water last 15 days and Vijay sales team not responding to my complaint.

V No -112-GTK01-16SOA425. Date 24-01-2105...
Complaint comments  Read comments [3]Complaint category Appliances

Vijay Sales — No Engineer Visit

 rishi.shashib@gmail.com on Nov 7, 2016
Hi,
Date of Incident:10\7\2016
Client Number:991149467
Full description:I purchased Sony Led TV 32 inches from Vijay Sales Uttamnagar dated on 10th Nov 2016 but they delivered the product next day and after tons of follow up engineer did not visited for wall mount.Even Vijay sales & from engineer end they committed for installation on 11th Nov 2016. I wasted my completed day, No resolution provided, Hence i am requesting a refund and returning of product.

Thanks & Regards
Rishi Kant
8375097734...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — Pathetic services provided

 anju7792 on Nov 7, 2016
I purchased a LED 55" TV on 29th October however till now no one has come to wall mount it. I called the customer care services Several times and they always gave me fake commitment. I'm frustrated I don't want the TV anymore I'll purchase from croma or reliance digiexpress they provide time to time and better services
1st HORRIBLE experience with VIJAYSALES...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — Have not yet came for d fitting of d purchased items

 Akshada Rai on Nov 5, 2016
Dear sir/madam, i have purchased a videocon ultra hd led tv n a philips home theatre on 30/10/16 i have filed a complaint on 2 nbefore that also i have complaint but no response has been given by them only they say is"kaal aayega" but they never come, i am very much disappointed by the service they delivered the product but has yet not given the after sales service i dont know how to fit it only the technician knows how to fit it, my requedt is that plzz send some one today itself i have even called customer care theysaid within 72 hrs they"llcome but whenever i call i get to hear this only, plzz...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Vijay Sales — Videocon television

 abhi12361 on Nov 4, 2016
I have bought videocon 43" television from vijay sales vasai west branch as on 23/10/2016, which we got delivery on 29/10/2016. Wall mounting is pending from videocon, but vijay sales vasai west branch did not pick up my call from tuesday & top of that i hv called more than 50 times on today, but every time only bell rings. No one have courtesy to pick up customer calls. Is this vijay sales gives services to their customer?...
Complaint comments  Read comments [2]Complaint category TVs

Vijay Sales — Executive not responding

 sudhirkumar81 on Nov 3, 2016
Dear sir/ madam,

I have purchased samsung k5570 led from vijay sales janakpuri, new delhi on dated 31st october.in this tv set top box of airtel is in-built. today, samsung engineer has installed the led. now i need to start my airtel connection, i am trying since 12.30 pm 011-66660777, but no anybody picking the phone. its very urgent to talk with them.

Is this kind of service they are providing to their customers. please look into this serious matter and do the needful.

Manohar lal
9811888714...
Complaint comments  Read comments [1]Complaint category TVs

Vijay Sales — Voltas Window AC delivery

 RANJ64 on Nov 1, 2016
The window AC purchased on 29 Oct 2016 was to be delivered and installed latest by 31 Oct 2016 as per promise of Sales person Mr Vikil. However, till 6 pm on 1st Nov, the delivery has not been completed.

All the numbers i.e. 61712000 (selling store) and 49555555(delivery support) are picked up once in 25 attempts and When I visited store personally around 1 pm today, I was told by Mr Vikil through some assistant that both delivery and Instt will b done btwn 4-5 pm today but nothing happened.

The people handling supplies are liars and useless and I vouch never to return...
Complaint comments  Read comments Complaint category Electronics & Appliances

Vijay Sales — Sony led tv

 Feroz. on Nov 1, 2016
My tv model number is sony klv32w562d Very bad service not answering any calls.not giving power bank and bill even not giving free home dilevery first told we are giving the tv at andheri brach after coming over there they told its out of stock then taking us at hub mall and there after they took us to godown and at the evening they told our enginer will come after 2 days....
Complaint comments  Read comments Complaint category TVs

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