| Address: | Kolkata, West Bengal, 700101 | | Website: | www.vipbags.com |
I purchased VIP brand bag in Oct'2017, sent for repair in Feb'18. After repair VIP store at Mani square Kolkata told repair is done please collect from our showroom today itself or else we will send it to our warehouse. forcefully i had to go and collect the bag and found bag is not properly repaired and was broken. they took the bag for re repairing at the same time without giving any receipt. I requested them to replace the bag as with in 4 months bag has become defective and giving trouble it is a defective product. they refused my request and told they will send it to my home address because of the harassment given to me.
Now they are not sending it to my address nor replacing with new bag. i requested the same at their customer care office but they also did not assisted. Was this information helpful? | 
