Visa Bill Pay-Vodafone Mumbai Ind — Fraud transactions on my credit card

Address:110091

Hello,

I am a credit card holder of SBI Credit card ending with 7006. On 27-Oct-2016, I got a fraud call from someone saying they are calling from SBI bank and told me my credit card as well. And asked me to read out the message that I got from SBI. The message was One time Passowrd message and I thinking the call is from bank, told everything in the message. Later I got message on my mobile about transactions on my credit card. That when I realised the call I got was a fraud call. and when I logged in into my account I saw there were 4 transactions done on my credit card and 2 of which were in the name of TTSL MRUPEE MUMBAI MAH. Here are the transaction details:

27/10/2016 VISA BILLPAY-VODAFONE MUMBAI IND Debit 2, 499
27/10/2016 VISA BILLPAY-VODAFONE MUMBAI IND Debit 2, 499

Can this be looked into and cancel these transactions? If you need any more details on these transaction, I will try to get it from the bank. But its really sad to kow that someone can just make a fraud call and make transaction easily and neither the bank nor your company could detect its fraud.

I would request you to help me in getting back my money.

My contact details: [protected]

Thanks,
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Nov 13, 2016
Updated by NaveenKumar1258
I got a call from someone on my mobile, saying its from vodafone. I was surprised when the person told me that he wants my credit card number, cvv num and OTP that I would get for him o refund my money. Seriously?? Is this one more fraud call? How can someone ask for my credit card num along with cvv num adn also expects me to tell him OTP?

I am waiting for a reply for this. I wpuld request you to resolve this issue at the earliest, failing to which I will have to take this up with consumer court.
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