Visas Simply — excessive visa charges

Address:	New Delhi, Delhi, 91
Website:	indiatvoa@gov

My wife and i are australian citizens on assignment as volunteers, on an australian government funded project in sri lanka. We applied for evisas to india where we wish to spend a few days and were charged $a 213.00 each instead of a$80.00. This is very disturbing. We require a full refund of the extra amount taken.

Even if a private company is allowed to operate with the government, such an exorbitant fee is tatamount to fraud.
Obviously the indian government is aware of any banking company operating with the transactions for e visas.
We were fully conscious of the fact that we needed to apply on the official indian website and did so but when we came to the payment we are unsure how we were charged this amount.
Below is only some of the correspondence with the company.
Selvarani pather
Application no 1023v066d518
Passport no a9594183
Eta 901fb31fl
Australian
Ruthna manogaran pather
Application no 1023v0665a18
Passport no pa 9597133
Eta901f807al
Australian
The fees you deducted from my account is incorrect.
You have charged us $aus 213 dollars each instead of $aus 80
Kindly acknowledge receipt of this letter.
We requested normal e visas.
Kindly explain why this incorrect fee was taken.
Also we would like the refund as soon as possible please.
Team,

Please refer to the trailing email and update further.

Regards,

Rahul jain
Pmg ivfrt
Mha

— original message —
From: shamim ahmed
Date: nov 29, 2018 3:54:03 pm
Subject: fwd: excessive fee
To: pmg ivfrt

— original message —
From: rani pather
Date: nov 29, 2018 6:34:31 am
Subject: excessive fee
To: "[protected]@mha.gov.in"

I have been dealing with rahul jain for the past few weeks.

To: pmg-ivfrt
Dear rahul jain

Following my past communication with you, attached a copy of my bank statement hoping you will have more information to track down who and why i was charged a$ 213.00 each instead of a$80.
I am still awaiting a follow up.

Kindly

Rm pather.

— original message —
Subject: fwd: excessive fee
From: pmg-ivfrt
To: tvoa support team
Cc: pravin horo singh dir, b k sethi, [protected]@hotmail.com

Team,

Please refer to the trailing email and update further.

Regards,

Rahul jain
Pmg ivfrt
Mha

— original message —
From: shamim ahmed
Date: nov 29, 2018 3:54:03 pm
Subject: fwd: excessive fee
To: pmg ivfrt

— original message —
From: rani pather
Date: nov 29, 2018 6:34:31 am
Subject: excessive fee
To: "[protected]@mha.gov.in"
Dear sir/madam

This is my second letter to you. Kindly acknowledge receipt of this letter.

—
Shamim ahmed
Us - immigration & ivfrt,
(Foreigners division)
Ministry of home affairs,
Maj. Dhyan chand national stadium,
Near pragati maidan
New delhi-100 001.
Phone:[protected]