Vision Express Complaints & Reviews

Hello Both my wife and myself bought lenses from Vision express and we are seriously sad that we got cheated. The lenses are of progressive type and soon after wearing for sometime we got strain on the eyes and also headache. Its so sad that after paying 8, 000 for a pair of lenses the situation is so bad. We had worn earlier Crysil lenses and never had such issues. The lenses are seriously poor quality., We are unable to understand the...

Few weeks before i bought a Glass(Spex) in Vision Express in offer of buy 1 and get 1. First they started to cheat by only this offer for frame not for lens. but it was not given that offer.

However i bought the lens and frame for Rs. 8000. they said polyfiber glass is the best and has some features. so i got convinced and bought. After one month lens got broken, when i went to get warranty replacement. They asked are you...

I got my spectacles made from your hudson lane outlet. The spectacles I got were useless, I could not see through those provided lenses. Your people tried changing it twice, but still, I couldn't see anything Then, your store manager said, we cant do anything. You buy another piece I am been wearing them from past 12 years, have never witnessed this in my life, Your store manager is not even taking any responsibility / regarding...

Dear Friends, I bought spectacle lens from vision express bel Road, bangaloreon 14.04.2013 by paying Rs.8048.30. The lens got blurred within 6 months. When I went to showroom they adjusted again the problem repeated. I am not happy with the product. I am very much disappointed. The staff there unable to tell me why and how it has happened? They are not prepared to exchange or replace within warranty period. A company like Reliance is...

I went and check my eye power status in vision express. Their one guy invite me and give good motivating speech about the glass and and its use. But i omit and went my house. But he constantly called my mobile one day more than ten call he made me. So again i went this shop and gave order for my power glass. They gave many promises so i like that time during February 2013 and i bought glass also. Now almost 5 month only running the glass...

I bought a Spectacle (Frame less) from Vision Express, Jaipur which lens was broken while using very softly. The lens is very poor quality material as I experienced. I am using frame less spectacle since more than 15 years. It is my first experice of this much poor quality of lenses. At the time of buying they told me that it is very good quality glasses and charged me Rs. 2500.

I think Vision Express by showing their well...

I have been a regular user of coated lenses for the past 10 years and I feel cheated after buying Vision Express products. That too after referring couple of my friends to buy their products. I feel sad that I persuaded them also to choose a rubbish brand from the cheat Reliance Group..

I have a very bad and bitter experience with Vision Express. I fell for deceptive offers. About a year ago, I bought two frames for myself...

Got new specs made with coated lenses from Vision Express , Prahlad nagar, Ahmedabad. Within one and half year the coating on the lenses started peeling off.

Clear evidence of substandard lenses and wrong promotion of additional spectacles on the purchase.

Recommended to go for Lawrence and Mayo, which is the best in the Spectacles and very professional. Lenses made at Lawrence and Mayo four years back still...

I have perchaged the Vision Express Frame for Rs 4,500 , colour coating is coming out and looks like colourless frame, it is some manufacture defect and asked for replacement or repaire they didn't do that.
this experience happned at Sankaramatt vison express Bangalore.

kumar
[protected]...

hi,


I have approached the vission express outlet located at thirmulgherry (Hyderabad, A.P, India ) for contact lenses on 24 July 2011. After the eye check up i placed an order for the contact lenses (yearly) and paid 200 rupees in advance i was promised that contact lenses will be delivered on 29 july 2011. Since there was no response from the outlet , i went and spoke to the concerned person their and he told me that...

Me and my father bought a spectacle of arnd 5000/- and a contact lenses of three months pack.
Bt aftr 10-15 days.. the coating of glasses started showing some prob. We were told to provide the best coating so that no Fog formation will take place. Bt it wasnt true..
They charged 5000/- and trust me , the quality of glasses are so pathetic, very poor... tht a local optician could hv provided us the better glasses fr spectacles......

I have purchased a spectacle from Reliance Vision express Koramangala One and a half moths back. I was of Rs 2000 for the lens and 1500 for the frame makes a total of Rs 3500. Once after getting the product in hand and started using it, i felt its not sitting properly and has a bending on it and showed it in the shop. They simply adjusted the frame just to make me fool. As I was getting head ache whenever i use this spectacle, i went to...

I had bought a spectacle from Vision Express one year back. Firstly there frame broke within a year. Still having faith in Vision Express I again went to Shop No 13/14/15, Meghdhanush Complex, Above Mirch Masala Restaurant, Gotri Road, Vadodara – 390021 and got a new frame one month back for Rs. 1999.00 Hoevever they fitted the frame by heating and assured all services in future as well. Over a period of one month I found I was not comfortable...

Recently I was visited your vision express show room located at periyar nagar Perambur area Chennai. I ordered pair of spects to my mother and wife of order Nos 872 and 901 respectively. At the time of order the sales woman who attended us told me that there is a offer in our show room who purchased the spects of worth Rs2000/- and above we will provide another set of spects as free by paying just Rs99/-only. I was very much impressed and...

This is for VISION EXPRESS, Indirapuram, Ghaziabad(UP).
I got powered sun glasses made from them for Rs 2100. They charged more than MARKET. I thought, no worries, at least they will give QUALITY.
But to my surprise the frame used was not of more than Rs 400, Nose Pads used were of Rs 15 quality and even glass is not fit. Frame couldn't hold glass for more than 1 Week at a stretch. It simply falls down.

Even...