Rajdhani / Yamuna Power [BSES ] Customer Care
BSES Rajdhani / Yamuna Power Ltd.
Customer satisfaction rating: 1%
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798
COMPLAINTS

Rajdhani / Yamuna Power [BSES ] Customer Care

BSES Rajdhani / Yamuna Power Ltd.

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Address
Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

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Phone:
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251
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Customer satisfaction rating
1%
Complaints
798
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Rajdhani / Yamuna Power [BSES ] related photos (65)

Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

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Rajdhani / Yamuna Power [BSES] — high sparking in metre and burn smell of wire

 Gaurave1yadav on Jul 13, 2018
High Sparking inside metre and strong smell of wire burning is observed from previous 7 hours on[protected]. Several times contacted customer service but they are just busy making complaints. No action taken yet. High risk of catching fire in house as well as the sorrounding area. Bses taking it casually. (life of its customer).
Ca no[protected]
NAME Suresh Kumar
Address Hno 51 B GALI NO 10 OR 7 D MOLARBAND EXTN BADARPUR NEW DELHI 110044
Domestic...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — print my full address on e-bill

 niitdhanesh on Jul 12, 2018
Hi Team,

My CA#[protected], Name - Dhanesh Kumar Singh I receiving my on E-mail ID but full address is not printed on the bill. So request to you please print my full address in e-bill which I received on mail ID.
my full address is:-

F-6, III/F FLAT-D1, BLOCK-A, NARAYAN APT, SCHOOL ROAD,
KHANPUR EXTN. NEW DELHI 110062

Thank you,
Dhanesh Kumar Singh
Ph# [protected]
mail id - dsingh.p7@gmail.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — meter is running fast

 MinakshiMalihan on Jul 12, 2018
Hi,
Electricity Meter for CA no.[protected] has been showing much number of units (can say, it's running fast) though we use lesser electricity. It needs to be investigated by BSES Team for any loophole on urgent basis as we have to pay for more money than units consumed month by month. BSES team can check the load at home.

CA :[protected]
Address : D-335 Indira Park,
Shani Bazar Road,
Near Sai baba Mandir, Najafgarh
I will pay you meter testing charge....
Complaint comments  Read comments Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — I have a complaint about fluctuations of voltage

 tushargupta828@gmail.com on Jul 10, 2018
I live in sadh nagar gali no. 17c, Palam colony, New Delhi. In our locality we face so much difficulty, as in night light fluctuates at every minute. Due to which electric appliances don't work. At my home AC has damage due to fluctuation due to which we are facing so much difficulty,
I have the humble request please look at the matter and solve as early as possible.
Thanking you...
Complaint comments  Read comments [1]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — power cut

 vkms1989 on Jul 9, 2018
Hi,

This is second time i am posting for BSES Rajdhani Power cut issue. We are not able to compete our sleeping hours during this hot summer season due to power cut in every 5-10 minutes. Dear BSES Manager it's my humbly request you to please provide permanent solution for mentioned conplaint or i will raise the issue in front of our Respected CM Mr. Arvind Kejriwal. My CA number is[protected]

Regards,
Vikram Singh
[protected]
H.N. 337/2nd floor, block L-extension, Mohan Garden, Near SS Government School, Uttam Nagar, ND-59...
Complaint comments  Read comments [1]Complaint category Government Organizations

Rajdhani / Yamuna Power [BSES] — change my mobile number

 Pramod kumar1977 on Jul 8, 2018
Hi team,

I have doubt on my bill amount so I want to verify it with the previous bill.
I need a online bill details but my email address and mobile numbers are not updated so I request you to Please update my mobile number and email address against the following CA number

CA no :[protected]
Email address : lamba.pinku@gmail.com

Mob: [protected]

Thanks
Pramod Kumar...
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — exorbitant electricity bill

 MateenAhmad on Jul 5, 2018
Sir/madam,

This is with reference to exorbitant bills that we have been receiving for electricity. The bses consumer number is[protected]. I tried to complain to bses directly however they are not interested in getting this resolved. They asked me to get my meter checked and informed me to visit the center and refused to register the complaint on phone. I am domestic consumer and my electric consumption is very low. Therefore you are kindly requested to please correct/rectify the meter so that i don't have to pay the unnecessary bill.

Thanks,
Mateen ahmed...
Complaint comments  Read comments [1]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — urgent shifting of live high tension wires from the terrace

 sammy18 on Jul 5, 2018
We the residents of house nos.84-a, b, c&d, pocket d-i, janta flats, kondli, mayur vihar phase-iii, delhi-110096 would like to submit that near our above said houses there is a mother diary (Booth no.782), kondli, mayur vihar, delhi. The electric supply to the said mother diary is provided by bses, yamuna power.in this regard it is to inform you that to supply electricity to the said mother diary, high tension wire is used and the said high tension wire is passing through our terrace. Some portion of the wires are lying on the floors of our terrace with unproper joints. There is also possibility...
Complaint comments  Read comments [1]Complaint category Other

Rajdhani / Yamuna Power [BSES] — urgent shifting of live high tension wires from the terrace

 sammy18 on Jul 4, 2018
We the residents of House Nos.84-A, B, C&D, Pocket D-I, Janta Flats, Kondli, Mayur Vihar Phase-III, Delhi-110096 would like to submit that near our above said houses there is a Mother Diary (Booth No.782), Kondli, Mayur Vihar, Delhi. The electric supply to the said Mother Diary is provided by BSES, Yamuna Power. In this regard it is to inform you that to supply electricity to the said Mother Diary, high tension wire is used and the said high tension wire is passing through our terrace. Some portion of the wires are lying on the floors of our terrace with unproper joints. There is also possibility...
Complaint comments  Read comments [1]Complaint category Other

Rajdhani / Yamuna Power [BSES] — meter broken by unknown vehicle

 Dynmci on Jun 30, 2018
Sir,

It is bring to your notice that my bses electric meter broken by unknown vehicle on dated 29/06/2018 at 1 pm. Please take necessary action for the same.

That the details of above said meter is as under : -

Name : surender shah s/o sh. Baban shah
Address : p-13-f, ground floor, near holi chowk, punjabi basti, baljeet nagar, new delhi-110008

Meter no. 35183107
Ca no.[protected]...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Rajdhani / Yamuna Power [BSES] — incorrect bill

 sandeepbluerose on Jun 29, 2018
Hi sir/ma'am, my name is satish kumar, my ca number is[protected]. My actual date of meter reading was 17/06/18, but on my bill it shows 16/06/18 due to which my current consumption of 369 units has exceeded the subsidy slab and i did not get the subsidy benefits, because the average daily consumption became more due to that wrong meter reading date.in my building there are 8 flats with separate meters, and we all know the real meter reading date was 16th and not 17th. Customer support is not helping, so please help me....
Complaint comments  Read comments Complaint category Utility Services

BSES Rajdhani — electric pole near my balcony

 Mohd Taneem on Jun 28, 2018
Dear, sir/mam i would like to you about my problem there is an electric pole of bses electricity which is very close to my balcony and the wire are so many and it is very dangerous in rainy season 3 days before there is an short circuit happen and sparks came out at night, if we not called bses electricity so some major thing can happen..

So please move the pillar from here
Thanks
M. Hassan
Rz-1167 main sagarpur
Street 5/5
New delhi 46...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Rajdhani / Yamuna Power [BSES] — power cuts

 Vinei on Jun 28, 2018
Dear service providers,
It is unfortunate to realise that the power cuts in chattarpur has become more frequent than ever. Given the fact that delhi is such a hot city and these power cuts make it unbearable to survive in the heat. Please start becoming efficient in sending your crew when there is a power cut and not keep us waiting for 8-9 hrs. This is unacceptable and such a poor maintenance facility....
Complaint comments  Read comments [2]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — daily power cut in mohan garden

 Preeti Ranjeet bhatia on Jun 25, 2018
I m preeti resident of mohan garden f block near peepal wala road.. My complaintis regarding breakdown issue on daily basis in only f block area.. This is going on daily basis in day or night.. Now the time is 3 am and our light was gone at 10 pm.. What is this. If is on daily basis breakdown due to overload then why u r not deviding light into other blocks or why u r install a transformer here for handle that much load.. Bcz on daily ways light is not available for 8 to 10 hrs.. Kindly resolve our issue.. My current complaint no. Is 1289..
Thanks
Preeti...
Complaint comments  Read comments [1]Complaint category Other

Rajdhani / Yamuna Power [BSES] — power cut more than 3 hours

 vkms1989 on Jun 25, 2018
Hi,

I am a resident of block l-extension, mohan garden, uttam nagar. My ca number is[protected]. I am seriously fedup with the customer service of bses. Every second day there is the power cut in my area for atleast 3 hours and if the same time i am trying to complaint from customer care number its always busy at night time. Even i have tried with the whatsapp number as well they never recognised my mention ca number in any form. Request you to please check this issue thoroughly and resolve this power cut issue at night time. I am a job person and it's very different to complete sleeping...
Complaint comments  Read comments Complaint category Government Organizations

Rajdhani / Yamuna Power [BSES] — theft of electricity by a resident of sunder vihar

 sammmyy on Jun 24, 2018
This is to inform you that house owner of address situated at 5/196, 2nd floor, sundervihar, new delhi-110087. Is manipulating theft of electricity with the help of your staff at guru harkrishen nagar office in west delhi. The house owner is maintaining 4 ac, boaring moter and few of lcd.
I am surprise to note that their electricity bill is maximum rs 2000.00 pm in the peak season.
Please check how they manipulating the things....
Complaint comments  Read comments [1]Complaint category Neighbours

Rajdhani / Yamuna Power [BSES] — I am complaining about my no power supply complaint

 Shree Radha on Jun 24, 2018
Hi my name is dharam pal, since past 3 to 4 days regularly my power supply is been cut off about 4 to 5 times a day and that to for about 2 hrs. Today power was cut off around 11.00pm so after waiting for half an hour i raised complain with complain number [protected]. However even after 2 hours of the complain no actions been taken for interruption in power supply inspite of reminding them by calling customer service every 20 minutes. I need you to answer a simple question that what is the reason of this cut and why no action been made yet, i have kids in the house who are getting harrased for...
Complaint comments  Read comments [1]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — meter runs very fast

 Akraghav on Jun 19, 2018
My electricity meter runs very fast and shows enormous bills. We use less appliances at home & we are away the whole day and i fail to understand how this bill is so much. I want the meter changed
Meter ca. No.[protected]
Name : mr. Lakhpat singh
Billing address : l-1st gali no. 6 house no. 324 budh bazaar sangam vihar new delhi 110062
Mobile / tel. No. : [protected]
Email id : tanujraghav24@gmail.com...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — electricity pole high power cable not straight and cables going just 15 feet above from ground.. high risk of life's

 jitenderS on Jun 19, 2018
Bses complaint - peple tree passing between open high power/voltage cables and electricity pole high power cable not straight and cables going just 15 feet above from ground in curve shape. High risk of lifes,
Bses people waiting for accident and life lose... All corrupted and blind

H and i block street, lajpat nagar first, new delhi 110024 mob number [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — to change tariff category from non domestic to domestic

 Lord Consultancy on Jun 18, 2018
Respected sir, reminder of 22 may 2018 no action taken till 18 jun 2018 i was running a play school in my house in 7 \2 aram park shastri nagar delhi 31, as i have closed play school since march 2018, so i request you to help me and change tariff category from non domestic, to domestic category as i have to pay too high bills and also request you to adjuest extra paid in next bills on the name of my father late shri sita ram ca no is[protected] thanking you yours faithfully rp sharma...
Complaint comments  Read comments Complaint category Products & Services

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