Rajdhani / Yamuna Power [BSES ] Customer Care
BSES Rajdhani / Yamuna Power Ltd.
Customer satisfaction rating: 1%
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715
COMPLAINTS

Rajdhani / Yamuna Power [BSES ] Customer Care

BSES Rajdhani / Yamuna Power Ltd.

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Address
Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
715
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Rajdhani / Yamuna Power [BSES ] related photos (50)

Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

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Rajdhani / Yamuna Power [BSES] — bad behaviour

 verma.rc on Oct 20, 2017
I went to bses office, near radhu palace, laxmi nagar, new delhi on 18th november, 2017 for information about name change in connection. There, i met sh. Pramod in room no. 101. I gave proper respect to sh. Pramod while enquiring about the name change, but his demeanour and way of talking was very bad. The way of his dealing the customer was very poor and arrogant. This is a very sorry state of affairs. It is also to state that the detailed information about name change is not displayed anywhere in your office so that one could know and prepare accordingly....
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — meter reading fast

 Santosh1231in on Oct 10, 2017
Dear customer care,  

Request you to kindly check the speed of our meter or any other related issue. We are not satisfied with the performance of the meter. The detail of the connection and the meter is as follows-

Ca no.-102072708
Bill no.-100902530313
Connection name - dal singh s/o punsi ram
Address - 341v dayal singh colony okhla new delhi -110025 no.-7011770131

This is first time, complained has been made ealier also but no action has been taken till. 
Kindly do the needful as soon as possible.
Thanks & regards
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — complaint about not available street light on our street

 PANKAJ KUMAR PK on Oct 5, 2017
Dear sir/madam,
I want to draw your kind attention towards the problem of street light in our street. There is no street light in our street and it is increasing our problems day by day. And many theft activities are happening here in absent of street light.
So i want to say that please provide us stree light as soon as possible.
Thanking you
Yours sincerely
Pankaj kumar
7529942296
18, baba haridas geetanjali enclave
New delhi -110072...
Complaint comments  Read comments [1]Complaint category Government Organizations

BSES Rajdhani Power Limited — regarding excess bill amount

 saif277 on Oct 3, 2017
Please refer to your bill no. 101922514143 dt 13-09-2017
Ca no.- 151684175 and meter no. 60021976

It has seen from the above mentioned bill that the current unit consumption is shown as 242 unit (06-0817 to 11-09-17) whereas the earlier was 80-85 units in the previous bill.

Thus the difference in unit consumption works out to huge units which are on higher side.

It is further submitted that the this problem is facing since the new meter installed in the building after a short circuit fire broke out. I am living alone with the office timing of...
Complaint comments  Read comments [1]Complaint category Government Organizations

Rajdhani / Yamuna Power [BSES] — unfair high electricity bill

 Dhawlendu Kumar on Sep 20, 2017
Bill no - 101322693211
Ca no - 102316346

We are extravagantly charged in our electricity bill without much usage. We use basic appliances and even so our consumption is exceeding 550 units. The energy calculator of bses shows our maximum consumption to 300 units after submitting the total no of appliance applied in our house. Kindly look after the issue as our electricity bill is getting higher even after taking so many precautions....
Complaint comments  Read comments [3]Complaint category Unauthorized charges

BSES Yamuna Power Ltd. — removal of electric cable from the trees as per ngt orders.

 Tejbir singh-I on Sep 18, 2017
The bses yamuna power ltd was requested to remove the electric cable
From the trees by e - mail dt.19.10.2012, 17.6.2013, 2.5.2016, 24.8.2016, 9.8.2017 and personel visit to bses office and telphonic request to the bses staff in front of my house at h-97 ganga vihar gali no. -6 po. Gokalpuri delhi -94. Till today after repeated request the bses did not take any action regarding to remove the electric cable from the trees as per ngt orders. Now it is requested to kindly remove the same at the earliest.
Neelam
M - 9810285133...
Complaint comments  Read comments [2]Complaint category Other

Rajdhani / Yamuna Power [BSES] — meter running fast

 Alka.Malhotra on Sep 16, 2017
Dear customer care,

Request you to kindly check the speed of our meter or any other related issue. We are not satisfied with the performance of the meter. The detail of the connection and the meter is as follows-

Ca no.-100742128
Bill no.-101142810852
Connection name - sh. Bhushan lal
Address - 351, bhola nath nagar, shahadra, delhi-32
Mobile no.-9650031931

This is not the first time, complained has been made ealier also but no action has been taken till.
Kindly do the needful as soon as possible.
Thanks & regards
Complaint comments  Read comments Complaint category Unauthorized charges

Rajdhani / Yamuna Power [BSES] — twice payment

 Vivek Shukla on Sep 13, 2017
I paid twice payment of Rs. 1030 to BSES Rajdhani for the month of August, 2017 from Syndicate Bank and SBI.
Both payment were made and still not refunded. Please refund it to Syndicate Bank immediately.
My CA Number is 152027091....
Complaint comments  Read comments Complaint category Banks

Rajdhani / Yamuna Power [BSES] — meter readings

 Sukhjeet Rawat on Sep 13, 2017
I am a residence of r. K puram sector 5 house no 1608, new delhi...
It was 14 aug.17, when they changed our meter, since then we personally feel that the meter is running very fast... I am tracking the readings on daily basis. We are 4 people living in the same and we are approximately getting 9 readings per day, apart from that everyone is working,
So i kindly request you to check our meter as soon as possible!
Ca no. 102444323
Meter no. 40643684 (Genius company)
My contact number : 9999629563...
Complaint comments  Read comments [2]Complaint category Other

Rajdhani / Yamuna Power [BSES] — demand note payment not highlight

 rinkumathur on Sep 13, 2017
"i, have applied for a new connection (Meter) for domestic purpose on 18/08/2017 for installation at 284 /c block - a, sangam vihar, new delhi 110080, vied order no.- 8002951670. All documents are submitted. But no any action has been taken yet from your side;, i have repeat the same many time. Please, look into the matter as earlier;
I call customer care many time but they provide no any response"...
Complaint comments  Read comments [1]Complaint category Other

Rajdhani / Yamuna Power [BSES] — electricity chori

 rajeshkmk on Sep 12, 2017
Mere parosi mr. Gullu generetor wala ne apne ghar ke ander hi street light laga rakha hai aur usi se ghar ka sara saman use karta hai. Uska address hai 508/1 village deoli, bandh raod, near corporation bank, master j. P. Singh ke bagal me, new delhi-110080 uska ghar hai. Iske ghar me koi bhi meter nahi laga hai. Isne apne plot ke andar generator rakhta hai....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Rajdhani / Yamuna Power [BSES] — high electricity bill/fast reading

 shriyashi on Sep 11, 2017
Dear sir/madam
Mere meter ka perovoius bill-rs 610/- (Period of 25/06/17 to 24/07/17) tha aur is baar rs 2530/- (For period of-25/07/17 to 26/08/17) aaya hai. Hamere ghar ka consumption itna jada nahi hai. So i requested you to pls check the meter.
Meter & bill.
Meter no-ca-102741763
H no-32 c, veena enclave
Nangloi-110041
Mob-9310244486/8447414366...
Complaint comments  Read comments Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — high bill/meter faulty

 Pradeep Joshi 1991 on Sep 7, 2017
Meter ka bill har month ke sath badhta ja rha, aur is month bill 3700 tak pahuch gya h.. Meter is running very fast or became faulty because the consumption is same as last 2 month.
Please check & change the meter.
Ca number - 102621223
Meter no. - 22911212
Address - h. No.-67 a block gali no 3 deenpur extn. Najafgarh road new delhi-43
Landmark - near sanatan dharm mandir...
Complaint comments  Read comments Complaint category Family & Relationships

Rajdhani / Yamuna Power [BSES] — i'm complaining about high electricity bill

 Indra@ on Sep 4, 2017
Dear sir,
I want to draw your kind attention on my words that i am residence of e-121 madipur colony new delhi first floor and my meter ca no is 151972326. I have been paying much bill amount for last three months. Now my last bill is too high according to my consumption of electricity. My neighbours they use many electronic devices like a. C., washing machine etc. Even that we have same bill amount.
I hope you will take appropriate action against it....
Complaint comments  Read comments Complaint category Family & Relationships

Rajdhani / Yamuna Power [BSES] — electricity theft for last 10 years _ reg.

 pawankumari on Sep 4, 2017
To
The bses limited,
Nizzamudin
New delhi
Sir,

This is for kind attention regarding using electricity illegally for the last 10 years by shri rambabu saini and smt. Kaushliya saini resident of 8/5 third floor & top floor (Roof floor), jangpura lane, bhogal. They have showed less load (2 kv only) of electricity but they are using 2 air conditioner, washing machine, mixture grinder, geyser, tv, 5-6 tube lights, 4-5 ceiling fans with so many house hold electric items in third floor (2+1 room flat) or two bed room and one living room with two bathroom, one...
Complaint comments  Read comments [1]Complaint category Government Organizations

Rajdhani / Yamuna Power [BSES] — wrong billing

 Nutaninesh on Sep 2, 2017
Dear sir,
My name is mrs. Nutan jha my ca no. Is 151340983, my address is house no. D-4, iiird floor, plot no. 135, ward no.1, mehrauli. Since few month i am receiving wrong bill i. E. Above average monthly bill. I am requesting with the authority please correct my bill or meter as we are not consuming so much electricity as much i am receiving bills since last few month.
I shall be grateful to you for prompt and needful action.
Thanks & regards,
Mrs. Nutan jha
M-9871151876...
Complaint comments  Read comments Complaint category Home & Garden

Rajdhani / Yamuna Power [BSES] — payment for july was made but still added in bill of aug 2017

 debdas2u on Sep 2, 2017
Ca no 150519116 - bses yamuna, delhi

I have already paid bill amount of rs 5381.40 for july 2017 by credit card and it was paid in august after 2 days of due date.
I have now received the bill of aug 2017 in which they have added arrear of july of amount rs 5381.40 making a total bill of rs 11867.98

As i have already paid the amount why should i pay this amount again. Moreover i am not able to see from bses web site any confirmation that they have received this amount.

Please help me to resolve as the bill amount is very high.
Complaint...
Complaint comments  Read comments [2]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — bijli chori

 rammaniram on Sep 2, 2017
Sir, (Bses ca no :- 103136182 mr. Naresh kumar s/o lt. Mr. Madan lal sharma plot no 16, block l, shyam lal park, nawada uttam nagar near pole no vkp r 919 new delhi 110059) is address par bijli ki chori ho rahi hai inke ghar par 2-2 ac pura din chalte hain or ek mahine ka bill 600 se 700 rupe aa raha hai sir apse anurodh hai ki uchit se uchit kadam uthaye jis se aam logo ko paresane na ho, asha karta hoon ki aap jo bhi kadam uthayenge wo sahi hoga, dhanyawad bses rajdhani ka subhchintak...
Complaint comments  Read comments Complaint category Home & Garden

Rajdhani / Yamuna Power [BSES] — bill problem

 Ajay Kr476@gmail.com on Sep 1, 2017
Dear sir

Mai ajay kumar s/o dilip paswan mera ek metar hai jo ke meri proparty pe cash chal rahaaa hai jo ke hum ne 3manth pehle appliction bses wale ko deya tha ke wo humaraaa metar kesi our ke name pe trasffar nmaa kare lekin bses wlo ne kuch peysooo lekar mera metar uske naam kar deyaaa ab ye bto mai kya karu mera ca no hai 102643169 meri mother hira mati devi ke name hai agar...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bses — irregular power cut

 Acs Ranjit Gupta on Aug 29, 2017
Hi sir/madam,

I would like to share that i am residing at d block near baba balak nath mandir chattarpur extension.

There is no any schedule for electricity break down even 2-3 hours in a day even mid of night and mid of day as follows
11 pm to 1 am,
1 am to 4 am,
5 am to 8 am,
11 am to 1 pm,
2 pm to 4 pm,
4 pm to 6pm etc

Due to the this problem childrens, office workers, housewives, old age people's has been suffered from last many months.

I am living in delhi from last 7 years in different...
Complaint comments  Read comments [1]Complaint category Other

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