Rajdhani / Yamuna Power [BSES ] Customer Care
BSES Rajdhani / Yamuna Power Ltd.
Customer satisfaction rating: 1%
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COMPLAINTS

Rajdhani / Yamuna Power [BSES ] Customer Care

BSES Rajdhani / Yamuna Power Ltd.

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Address
Substation Bldng, Near Town Hall
New Delhi
India - 110006

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
1%
Complaints
776
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Rajdhani / Yamuna Power [BSES ] related photos (75)

Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

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Rajdhani / Yamuna Power [BSES] — electricity theft

 Himanshug54 on Sep 18, 2018
C 23/b mandawali uncheypar amit agencies opp to navniti apartment in a strret there is a theft of electricity please do llok out for it. The complqint is registered before too but nothing has happened they again have started the same thing. A power unit of coldroom is installed in their house which creates suffocation problem in the area. They do not open the full shutter they keep it half closed and whenever someone comes to check they turn the meter on through button installed in their home...
Complaint comments  Read comments Complaint category Movement & Delivery

Rajdhani / Yamuna Power [BSES] — blackout in katra mashroo, dariba kalan, chandni chowk, delhi :street light.

 mss1951 on Sep 12, 2018
It is completely black out in the area, bses yamuna has disconnected streetlight for the last 10days. No complaint over phone is adhered to. It appears bses is playing a villain role at the heart of the city and put the area in dark.

If bses takes more than 12working days to connect lines or more means
Bses is no more interest to work in delhi and should immediately surrender
The contract to the authority.

The cable in the area are loose, excess cable boundle are hanging and touching to head of the residents. On one side your are charging 45mtr. Cable...
Complaint comments  Read comments Complaint category Family & Relationships

Rajdhani / Yamuna Power [BSES] — theft of power by mohinder pal davar and sujata khullar flat no. a-294 second floor and above, double storey kalkaji, new delhi 110019.

 nababita das on Sep 11, 2018
Due to non payment the electricity supply was disconnected for flat No.
A-294 Second floor and above, Double Storey Kalkaji, New Delhi 110019. The consumers have started using electricity by applying a Hook into the disconnected meter. the power through theft is being supplied by the consumers - mohinder pal davar and sujata Khullar - to the tenants staying in 17 rooms 50 persons living as tenant. All the flats over flat No.A294 Second floor and above have high consumption of energy for Airconditionrs, microwave, electric iron, and the volume of consumption is so high that the joint or the...
Complaint comments  Read comments [3]Complaint category Society & Culture

Rajdhani / Yamuna Power [BSES] — theft of power by mohinder pal dabar and sujata khullar, at flat no. a-294 second floor, double storey kalkaji, new delhi 110019

 nababita das on Sep 11, 2018
Due to non payment the electricity supply was disconnected for flat no.
A-294 second floor and above, double storey kalkaji, new delhi 110019. The consumers have started using electricity by applying a hook into the disconnected meter. The power through theft is being supplied by the consumers - mohinder pal davar and sujata khullar - to the tenants staying in 17 rooms 50 persons living as tenant. All the flats over flat no. A294 second floor and above have high consumption of energy for airconditionrs, microwave, electric iron, and the volume of consumption is so high that the joint or the...
Complaint comments  Read comments Complaint category Neighbours

Rajdhani / Yamuna Power [BSES] — amount debited inspite of payment failure

 Meenasri146 on Sep 11, 2018
I have paid electricity bill of bses rajdhani power limited through online using upi mode of transaction on 09/09/2018. The amount is debited from my account but the payment has failed and i got the payment failed receipt. I got notified from my bank that the amount is transferred to the beneficiary with reference number[protected]. Please check and refund my money immediately.
The ca number is[protected]...
Complaint comments  Read comments [1]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — complaint about not clear off the road garbage after digging road for underwire work

 joginder2018 on Sep 7, 2018
Dear sir,

For the last 3 days we are facing problems, as this lane/road is directly goes to laxmi nagar metro station.
This street has been repaired after doing the work of under earth wire near the transformer station. But still the garbage and stranded stone has not been cleared yet. That is lying in the middle or street/lane (Pics enclosed)
This happened last time also.
Kindly instruct the supervisor or contractor to clear these garbage at same time. People and neighbor are facing a lot of problem as well masses are also facing a lot.
Request you kindly...
Complaint comments  Read comments Complaint category Neighbours

Rajdhani / Yamuna Power [BSES] — paid electricity bill not accepted and cleared

 Densh on Sep 4, 2018
I paid my bses rajdhani bill amounting to rs 2930 for my ca

Number[protected] through freecharge on aug 30. It is high

Time that it should be cleared. 6 days have gone by but bses

Rajdhani says that it has not received the payment. Freecharge

Says that the transaction was successful. Kindly find out

Where's my money. Bses rajdhani customer service is very

Pathetic and their staff is very rude.

Transaction id:-fcea[protected]...
Complaint comments  Read comments Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — bses rajdhani power ltd electricity pole complaint

 Sachin Kumar Rohilla on Sep 2, 2018
Respected sir,.
This is ti to inform you that i am residing at below f-437, gali no.8, ganga vihar new delhi -94.
This is to bring to your kind notice and information that in front of my house, there is one electrical pole which is very much unsafe last month we had faced theft incident and also any incident can be happen at anytime.
I request you to look and instruct your technical department to shift this pole as soon as possible because this pole is too close to my house. Kindly consider...
Thanks
Sachin kumar
[protected]...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — unsafe condition of electric wire

 subalm on Aug 30, 2018
Dear sir,
We are residence of mahavir enclave area, our address is:-h-3/ 106, bengali colony, mahavir enclave. This is to apprise your good self that electric cable suppling power to adjacent buildings is running through our building. These cable have saddled to an extent that any person standing at first floor balcony may have electrocution. Also these cable have been supported through our building structure which again may prove to be danger.
As you aware that raining session is approaching, the condition may become worst and may lead to an accident.
The issue have been...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — request for putting the seal on outer box of my meter.

 Tunnumom on Aug 30, 2018
Respected sir/ madam,

This is to inform you that i advocate sanjay baniwal, s/o shri rajesh baniwal, r/o h. No 52, chirag delhi, new delhi-110017 state that in the first half of the august, 2018 some officials of bses came to my house and broke the seal of my electricity meter for the purposes of shifting it from inside to outside, but when i asked for the office order or any notification for doing the same then they didn’t show me anything and left without putting the seal again.

I request you to kindly look into my matter, so that the outer box of my electricity...
Complaint comments  Read comments Complaint category Family & Relationships

Rajdhani / Yamuna Power [BSES] — non removing of meter k. no.151486118

 gupta v k on Aug 23, 2018
I have applied on 7.8.18 for meter removal vide app no.[protected]

In bypl for k. No.[protected] but no response till date and they will charge minimum charges and two bill cycle started.

Pls direct them to not charge minimum charges wef date of application because intentionally they are not working due to adjust our security in the period from application date to removal of meter

Pls do the needful

Vijay gupta
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — electricity pole in front of house

 Taranjeet.Kaur on Aug 23, 2018
Respected sir,
I am residence of hari nagar a block, my home is one sides open and in front of my floor there is huge bank of high watts power cables due to electricity pole situated adjacent to my home.
In subsequent manner the wires shots and during rainy reason this issue becomes very frequent.
I am raising this concern after 14 year of suffering, as my kids are very small and feel very insecure when they stand sometime in balcony.
Requesting you to please take necessary action my moving the pole to the nearby crossing of roads instead of placing it in front of...
Complaint comments  Read comments [1]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — shift electricity meter

 mahesh@321 on Aug 19, 2018
I would like to change our meter because our house is construct in jai vihar phase-2 najafgarh new delhi if their is any enquiry please call me on my number is [protected] the date construction work is started in[protected] and i am complaint on bses nagloi but their is no reply from that side sir i would please change our meter in 1 week because it is so emergency for me...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Rajdhani / Yamuna Power [BSES] — meter not installed

 Ashish16091990 on Aug 14, 2018
I have registered complaint at bses for not installing meter in my resident house .I have complaint many times and call to customer care but no response there .I have facing my problem due to electricity but no step would be taken .I request to see my problem and take immediately step on it.my contact no.[protected]
application no.[protected].
Date-16/7/2018...
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — correction in billing address

 niitdhanesh on Aug 14, 2018
Hi team,
Earlier my address was f-6, iii/f flat-d1, block-a khanpur extn, new delhi 110080, however it has been changed automatically from last two month.
That is f-6, na, new delhi 110080 only.
I am sending both bill previous and latest.
Request you to please correct them as my full address.

Thanks,
Ca#[protected]
Dhanesh kumar singh
Ph [protected]...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — my electricity bill comes very high.

 Waheed Atal on Aug 10, 2018
I am filing this complaint for my high electricity bill, ca#[protected] i paid ₹390 for march, ₹250 for april, the amount jumped to ₹4780 in may, ₹9240 in june, and ₹7630 for the month of july. This is a huge variation in the bill amounts and i assume the figures are not accurate and needs to be rechecked. If you could please look at this issue and resolve it for me it will highly be appreciated....
Complaint comments  Read comments Complaint category Unauthorized charges

Rajdhani / Yamuna Power [BSES] — i'm complaining about the excess bill amount from last two months

 Víshü Káshyâp on Aug 10, 2018
Respected sir,
Ca no.[protected]
Address : a-44, adhyapak nagar nangloi
New delhi -110041
The bill amount was tripled from last two months without any change in usage. Previously bill amount ranges between rs 700-1000 but from last two months it is coming around rs 2300.
Please look after on this matter as i won't be able to pay such huge increment (200%) as electricity expense.
Regards
Vishal...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Rajdhani / Yamuna Power [BSES] — wrong bill amount ca no 103430646

 vipinsingh.mail on Aug 6, 2018
Dear sir/mam

I would like to complain about the wrong bill provided to me by bses rajdhani, i would like to mention and thereby point out few things so as you can consider and review it.

My bill for ca no i. E[protected] came rs 6520 for july month.

Now,
1. Previously i paid bill on 11 july of rs 1640.
2. My previous bills never exceeded more than 1800rs that to in the hottest month of june.
3. I don't have that equipment's or appliances which can tremendously consume that much electricity that the bill you have sent me.
4....
Complaint comments  Read comments Complaint category Other

Rajdhani / Yamuna Power [BSES] — loose connection open in terrace risk of life

 Helpneededtousplshelp on Aug 6, 2018
Dear Sir/Madam,

We are resident of Mahipalpur L Block with CA number (CA no[protected],[protected],[protected],[protected],[protected] want to draw your attention once again in loose of wire hanging over our roof leading to risk of life of children and adults.

Several times we have visited Mahipalpur BSES office and also Vasant kunj Head office and no action had been taken till date only words are given to us.

We always have fear of going to our own roof, everybody is unsafe and to let you know 10 house are getting affected due to matter neglegience.
Complaint comments  Read comments [2]Complaint category Utility Services

Rajdhani / Yamuna Power [BSES] — excess electricity bill for june & july 18

 Raj@27950 on Aug 5, 2018
C. A no[protected] bill amount - 2230. Unexpected killing and wrong unit consumption details. Sine last six months the average unit consumption was 150 united. Despite of any further increment in home appliances the bill/unit consumption has suddenly increase. Meter readings to be rechecked and bills to be regenerated. This type of irresponsible submissions are not expect ed from such a renouned company who has taken charge to feed with electricity supply to the capital of the country....
Complaint comments  Read comments [1]Complaint category Utility Services

Recently Discussed

4 days ago
Rajdhani / Yamuna Power [BSES]
theft of power by mohinder pal davar and sujata khullar flat no. a-294 second floor and above, double storey kalkaji, new delhi 110019.
11 days ago
Rajdhani / Yamuna Power [BSES]
amount debited inspite of payment failure
15 days ago
Bses
Change of mobile no.In my bses bill
19 days ago
Rajdhani / Yamuna Power [BSES]
electricity pole in front of house
26 days ago
Rajdhani / Yamuna Power [BSES]
shift electricity meter

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