Visvesvaraya Technological University — BE transcripts not received after full payment.

Address:

Visvesvaraya Technological University “Jnana Sangama” Belagavi : 590018 Karnataka, India.

I submitted my application for 1 copy of OFFICIAL TRANSCRIPTS from VTU's eDDTS website.
Application ID: VTU2317385
Document ID: OTD26464
Transaction ID : 81B7A8CE19DF9C849201
Date of Submission: 05/07/2023
Payment amount: 800
It has been more than 1 month post payment and I have not received any kind of response from VTU.
I even left several mails requesting for the documents and the status of them. No response has been provided from VTU's end.
The only thing I get is VTU's automated response and nothing else.
And their Telephone numbers are all useless as no matter how many times you call they don't care about students and their urgency, nobody even bothers to receive the call.
I need these Transcripts for post-graduation admission purpose. Please help me out.