Visvesvaraya Technological University Complaints & Reviews

Today 16th April 2026, I was applying in eDTS of Visvesvaraya Technical University. I was entering the correct mobile no. and the OTP sent but it was continuously displaying wrong OTP. Eventhough I was entering what was sent to my mobile. I have to apply for Migration and Transcript Certificate for applying for PhD and the technical glitch in VTU is causing a major set back for me. My VTU Roll No. is 1DC21AID08....

Dear Team,

While registering the eDDTS portal first time mistakenly I entered wrong mobile number and now I am unable to receive OTP.

Could you please guide me how to change the mobile number on eddts portal?

Many Thanks,
kotresh s hiremath...

I am currently trying to access the VTU portal, but I am facing an issue with mobile number verification. I had initially registered using my USA mobile number, but the OTP verification failed. Because of this, I am unable to complete the login process....

Hi,
For the official transcript of my marksheet from vtu, i have registered with my usn and mobile number but didn't receive otp to register my mobile number. Please help me to register my mobile number on Electronic Document Delivery and Tracking System( eDDTS ) platform for further processing.

i sent email on [protected]@vtu.ac.in but this email id is not receiving email

I hope you will do the needful.br...

I need PDC urgently, for my interviews,
I registered through the eddts portal a month ago, and I didn't receive any otp to verify so that I am not able to use services of eddts portal !!

My USN : 4GM21EC065
My email id : [protected]@gmail.com
My no : [protected]...

Hi,
I am Anjana B. I had already signed up for the eDDts portal, trying to sign in after a few days. Since I forgot the password, I gave the forgot password to the registered mobile number, but still haven't received the password to the registered mobile number.

It would be great if you could help me with this issue. I have send my transcripts to the WES evaluation.

USN:1BG15MBA10...

Hi,
I am Deepak D R. I had already signed up for the eDDts portal, trying to sign in after a few days. I have yet not received a message of my password credentials, its been about 2 - 3 weeks.

It would be great if you could help me with this issue.

USN:1ST21EC018

Thank you....

Name: zulfiya begum hallur
USN: 1VE21CS191
Date: july 10, 2025
To Whom It May Concern,
I am writing to report a critical issue with the
VTU eDDTS portal (https://eddts.vtu.ac.in/) that
is preventing me from registering and accessing essential services. My name is Zulfiya Begum Hallur, and my University Seat Number (USN) is 1VE21CS191. I have never registered on the eDDTS portal, yet when I attempt to register using my USN, the system displays an "already registered" error. I have not received any OTP or password, indicating that either someone else has mistakenly used my USN or there is a system error in the portal.
This issue is causing significant delays in accessing my academic documents, which are urgently needed for my job onboarding process. I have tried the following steps to resolve the issue without success:
1. Attempted registration multiple times with my correct USN and verified mobile number/ email.
2. Used the "Forgot Password" option, but no OTP or password was received on my registered mobile number or email.
3. Checked my spam/junk folders and ensured my mobile network is active for OTP delivery.
4. Waited for 24-48 hours, as suggested, but the issue persists.
I suspect this could be due to a system glitch or an unauthorized registration of my USN. I request immediate assistance to:
• Verify if my USN (1VE21CS191) is linked to an existing account.
• Reset or delete any unauthorized registration.
• Provide me with a valid OTP and password to complete my registration.
This issue is urgent, as it is impacting my professional commitments. I have attempted to contact VTU support via phone
[protected],[protected] and email ([protected]@vtu.ac.in), but I have not received a response. I kindly urge the VTU eDDTS team to prioritize and resolve this matter at the earliest.
Please contact me at my registered mobile number or email for verification and further
communication.
Thank you for your prompt attention to this matter.
Sincerely,
Zulfiya Begum Hallur
USN: 1VE21CS191
Contact no: [protected]

I registered for the EDDTS portal but didn't get OTP to verify my phone number.
So that I'm unable to access EDDTS portal to apply for provisional degree certificate. Its really urgent and a quick solution would be highly appreciated.
I want you to resend the OTP or user details through SMS or e-mail.
USN:4DM21CS025...

Hi,
I am Khushi Gautam, bearing USN-1RN21CS078. I have never signed up on the EDDTS portal, but it shows that I have. I am trying to log in, but I forgot the password. I also forgot the password to the registered mobile number, and I haven't received the password reset link on my mobile number. I urgently need to submit some documents to my company, so I request you to please resolve my issue. I have tried calling customer care,...

Usn 1AY19AU009 i need documents from portal but i am not receiving otp to login

"I am a student/alumni of Visvesvaraya Technological University, and I would like to update my registered phone number. My previous number is no longer in use, and I need to update it to continue receiving important notifications. Kindly guide me on the procedure to change the registered number. Thank you."

In order to apply for the transcripter in Eddts portal.i am not receiving OTP to login..
I have to apply for one exam so they are asking transcripter certificate and the exam last day is 20 February..but eddts vtu portal not sending OTP to login.

I registered for the eddts portal but didn't get OTP to verify my phone number. Its been a week I didn't received any password or OTP from VTU.So that I'm unable to access eddts portal to apply for provisional degree certificate. Its really urgent

Hi,

Hi,

I am not able to receive OTP and after registering Electronic Document Delivery and Tracking System

USN :-1st15cs035
Mobile No:-[protected]
Email :- deependra.[protected]@gmail.com

I am unable to complete registration on the website since I have not verified with OTP. There is no option to resend OTP.

USN: 4SO13ME010

This is Vidya Muthuramalingam. My USN number 4GW07TE017. I studied Bachelor of Engineering (Telecommunication Engineering)in GSSS Institute of Engineering and Technology for women, Mysore. Year 2007 to 2011. I registered my account in EDDTS portal. I used my US mobile number. Is there any way I can reset the number and change to Indian number and get my OTP for verification purpose. Please advice. Thanks.

Hello,

I have graduated from VTU university in 2022 and did my Bachelor of Architecture. I have applied for my master's degree in Uk, and to verify my degree certificate the Uk visa office has sent a mail to VTU to verify my degree. I have made the necessary payment to the VTU. But there has been no response from the VTU if the verification mail has been done to the UK visa office. I have tried to reach to the VTU by mail and phone, but they are not responding.

Student Name: Akash G Bakale
USN: 1AA14AT003
SBI PAYMENT REF NO: DUN1796456
DATE OF PAYMENT:[protected]

Kindly help me in resolving this issue.

thank you

I recently registered on eDDTS portal to apply for transcripts for Masters College Applications. But I haven’t received OTP for mobile number verification.
My details below;
USN - 1BI18CS132
College - BANGALORE INSTITUTE OF TECHNOLOGY, BANGALORE

Request you to please help me with above issue, currently I’m unable to sign in to proceed with making payment to apply for Transcripts.

I tried calling many times to vtu customer care numbers.

Thanks,
Sahana H J

Hi, I wanted to get a certificate of medium of instruction. So while registering to EDDTS I have given wrong mobile number and registered, not able to update it. Please help with this as I need it very urgent.