| Address: Jnana Sangama, Machhe, Belagavi - 590018, Karnataka |
Name: zulfiya begum hallur
USN: 1VE21CS191
Date: july 10, 2025
To Whom It May Concern,
I am writing to report a critical issue with the
VTU eDDTS portal (https://eddts.vtu.ac.in/) that
is preventing me from registering and accessing essential services. My name is Zulfiya Begum Hallur, and my University Seat Number (USN) is 1VE21CS191. I have never registered on the eDDTS portal, yet when I attempt to register using my USN, the system displays an "already registered" error. I have not received any OTP or password, indicating that either someone else has mistakenly used my USN or there is a system error in the portal.
This issue is causing significant delays in accessing my academic documents, which are urgently needed for my job onboarding process. I have tried the following steps to resolve the issue without success:
1. Attempted registration multiple times with my correct USN and verified mobile number/ email.
2. Used the "Forgot Password" option, but no OTP or password was received on my registered mobile number or email.
3. Checked my spam/junk folders and ensured my mobile network is active for OTP delivery.
4. Waited for 24-48 hours, as suggested, but the issue persists.
I suspect this could be due to a system glitch or an unauthorized registration of my USN. I request immediate assistance to:
• Verify if my USN (1VE21CS191) is linked to an existing account.
• Reset or delete any unauthorized registration.
• Provide me with a valid OTP and password to complete my registration.
This issue is urgent, as it is impacting my professional commitments. I have attempted to contact VTU support via phone
[protected],[protected] and email ([protected]@vtu.ac.in), but I have not received a response. I kindly urge the VTU eDDTS team to prioritize and resolve this matter at the earliest.
Please contact me at my registered mobile number or email for verification and further
communication.
Thank you for your prompt attention to this matter.
Sincerely,
Zulfiya Begum Hallur
USN: 1VE21CS191
Contact no: [protected]