Visvesvaraya Technological University — Delay in receiving official transcripts

I had applied for VTU transcripts on 14th Jan 2021 and its almost more than a month and I haven't received the transcripts. I had already paid the fees and mailed the required application form along with the fee receipt. Whenever I call the examination section helpline numbers [[protected]/2498136/2498156/2498147] to know the status of my transcripts, nobody receives the call or nobody responds correctly.
So, I am finding it difficult to track the status of my application. Kindly help me get my transcripts quickly as I need them real urgent.