Visvesvaraya Technological University — Issue with Downloading Transcript from EDDTS Application Portal

I am writing to bring to your attention an issue I have been experiencing with the EDDTS application portal. I have been unable to open the downloadable transcript file from the portal.

I have tried multiple times to download and open the file, but each attempt has been unsuccessful. When I tried to open the issue, it gave an error stating the format was wrong. I have attached the same for your reference. This issue has caused significant inconvenience, as I require this transcript for my academic and professional pursuits.

I kindly request your assistance in resolving this issue. If there are any additional steps I need to take or information I need to provide, please let me know.

Thank you for your attention to this matter.

Best regards,
Kavya R
USN No. 1HK14CS029
Application ID : VTU2183890
Document ID: OTD20005