Visvesvaraya Technological University — No password received for VTU's eddts website

I have registered with VTU's eddts website with my USN - 1SK10CS011 nearly 2-3 months ago and still have not received a password to login to the system. I need to apply for official transcripts to be posted to universities abroad for my higher studies. But the website simply does not allow me to take any action as I have not received any password.
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    +91 83 1249 8100
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    “Jnana Sangama”, Belgaum, Karnataka, India - 590018
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