This complaint is to notify you about my concern regarding the medium of instruction & official transcript, which I have applied for on 22nd September 2021 by mail as per VTU NOTIFICATION ON 05.05.2020.
It's been 14 days, I didn't receive any acknowledgement or status of the application yet. I tried contacting VTU via the contact number provided on the website, but calls are not being received and even if they receive they keep diverting me to call multiple numbers. I have tried 10 different numbers suggested by them. I have applied for MS abroad, University is requesting the above-mentioned certificate immediately. I tried asking the VTU people multiple times if they can send me soft copies of the certificates but they are not ready to send me. They just say no and cut the call.
University to which I have applied is ready to accept soft copies for now due to the pandemic. The deadline to send these documents is October 10th.
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