Visvesvaraya Technological University — Unable to receive official transcript

Hi,
I recently registered on Electronic document delivery service @vtu.ac.in to get my official transcript but i didn't receive any OTP on my mobile number to verify my sign up and proceed further to receive the password. I tried to reach out the concerned department contact number and email but didn't hear back from them. I urgently require my transcript to submit and proceed with my master's application.
Kindly request you to look into it.

USN: 1RI17EC021
College: R R Institute of Technology

Thank you
Samadrita Roy Chowdhury
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