VIT University — no response

Address:	KALUPUR
Website:	Vtu

I have applied for transcripts to be sent to wes a month ago. It has not reached canada yet. I am calling vtu every day on 15 extensions from past two weeks and no body is responding. Bangalore office has a pre-recorded message saying we have no balance. All i need to to find out where my parcel is and vtu is so difficult to reach. There is a website sakala to track. It says approved on 9th sep but nothing more. Its been 20 days since then.