Vivanta Vacation Club — Fraud with me

Vivanta Vacation club is a fraud club

I'm Harshal Chaudhari, I bought Vivanata vacation club membership on 18 December 2021 at Mahabaleshwar. At the time of the presentation vivnta agent shaaz assure me that you can be paid the membership amount with No Cost EMI. and if Bank charged any Interest amount on EMI that interest component will pay by vivant club. as per his commitment, I paid Rs.30000 through credit card and convert the amount into Flexi EMI.

I mailed to customer care for reimbursing interest component with required document (Acountstatement, Bank communication mail copy) on 21 January 2022. on 23 Jan 2022 customer asked me cheque issue name. but after that, there is no response by customer care.

I emailed them on 1 Feb 2022 and 8 Feb 2022 regarding the status of reimbursing amount but did not get any response from customer care. I also call to customer care number but the lady did not clear my query and cut the call. after many tries, she did not pick up my call.

Also, Not got a Membership Id and card yet

Isn't it a disappointing thing? I think I have been cheated by Vivanta club

I'm still not approached for booking to them. they make me disappointed in the very first step gods know how will they treat me at the time of booking?

I want to file a complaint against vivant club because I think they have cheated and thug my money