Vivanta Vacation Club — No refund yet

Hello,

I have taken the membership of Vivanta by paying ₹80k.
I have asked for booking my vacation through coupon for 2 times and with membership once for which i have received no response.
They have stopped picking up the calls/ replying emails.
These fraud people say that they will provide booking in the coming days but as i have gone through the other complains here I am sure i will not get it.
The other day i had received a call from customer care and the lady says i have signed some paperwork which says the membership is non- refundable, but at the time of the membership i was told that if any issues, you will receive full refund back.
Now when i try to contact the people who had enrolled the membership Priyanshu, he says i cannot help you to get a refund.
I am going to file an FIR against this fraud people.