This side Simran from Chandigarh . I m also of this view Vivanta Hospitality is a fraud company. On Jan 22nd 2022 this company had their set up in Hotel Hometell Chandigarh . Mr. Veerdeep Bajwa and Mr. Rahul pitched us for a deal and we also got caught in their fraudulent measure. We gave them 60000. It's more than a month and i m unable to make any bookings with them... I'm following up with Mr. Veerdeep, Mr. Rahul and customer care executive s on mails and watsapp for booking s but no response till date... Either hotels are not available or they say I'm unable to book more than one room for a night ... I was pitched by Mr. Veerdeep u can Book all your nights in one go and in any five star or properties in India and abroad. And from Feb 5 th 2022 ...Mr. Veerdeep Bajwa is unreachable on phone n watsapp ...his colleagues said he had been posted to Gangtok after he had a dispute with the management of Vivanta...and what I see on this portal ...that Mr.Veerdeep is trapping many other innocent people and playing with their hard earned money... I asked their executive s to cancel my deal and give me refund as I am unable to make booking... But they say it is non refundable ...This clause is mentioned on the agreement...Mr. Veerdeep pitched me Ma'am anytime you wish to cancel it ...I'll cancel this agreement and provide you with refund...but now where are you Mr.Veerdeep ... Was this information helpful? | 
No one replies on customer care mails. I doubt how one shall get service .
I have written mail for refund let us see how it goes or I have to raise complaint with consumer forum.