[Resolved]  VLCC — being careless and irresponsible while taking appointments

Address:	Mumbai City, Maharashtra, 4000080
Website:	Vlcchealthcare

I called vlcc mulund, yesterday[protected] at 5.44pm for a appointment for pedicure and manicure on 17-11-18 they gave me a appointment for 4o'clock however when i reached vlcc they said ur appointment is booked for 18-11-18... Firstly on 16th when u say tomorrow then it's 17th not 18th, n i told them i am not in mumbai tommorow n i have 6months old baby i cannot plan my visit according to there convince... Then they said ok come around 6pm... Then they called me n tell sorry we cannot manage we have another appointment... They r so laid back the manage is so old that they cover-up each other mistake.. Who took my appointment... No answer. Why wrong day no answer... They were all eating ice cream at front desk (Everybody) 4pm today check ur camera.. Having a galatime on saturday when other places have no time due to excess work... I said please let me talk to ur manager... She is busy will call u back no answer as on now... No one called... I hardly see clients at this vlcc branch which such attitude i am sure u might run out of remaining clients... Take this feedback seriously n try to improve this branch ka behavior... Lazy n no customers service protocol followed...