[Resolved]  VLCC — body slim plan bought, seeking refund due to service not provided

Address:Kushinagar, Uttar Pradesh, 274304

Dear vlcc,

I bought a body slim plan for my wife, from your gorakhpur office by paying rs 26900/-. But not able to take service due to unavoidable condition. I asked refund to gorakhpur office then reception person told that money would not return, you can take services after any time of period.

Now few days ago i went to avail service but shocked that your gorakhpur office is closed permanently.

So please tell how can i refund my amount.

Pls do the needful
Was this information helpful?
No (0)
Yes (0)
Nov 11, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
VLCC Customer Care's response
Hi Mahendra,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    938
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information