[Resolved]  VLCC — cashback scheme

Address:Thiruvananthapuram, Kerala

I got a message from you stating that my cashback balance as of 12-april-18 is rs.1249. I got a message from vlcc stating that "use your vlcc cash for a keratin hair treatment to get silky smooth hair".
Please note that i got this cash back after doing henna, facial, waxing etc. I don't want to do keratin treatment. The cashback i got is from my own money. I have the right to spend that money for the requirements i have. So please allow me to use my cash for my own requirements. If you are not agreeing for the same i will move to consumer court for solving the issue. So please reply to my complaint within a week.
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May 20, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
VLCC Customer Care's response
Hi Sandhya,

"Use your VLCC cash for a keratin hair treatment to get silky smooth hair" is just a suggestion. This is your cashback and you free to spend it the way you want.

Warm Regards,
Team VLCC
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