[Resolved]  VLCC — Complain about service of vlcc

Address:VLCC R C dutt road Vadodara

Dear Sir/Madam,

Myself Ms. Shweta Narayan Mohare had enrolled for slimming sessions at VLCC center, Vadodara on 11th March, 2021.

Since then I have got 2 sessions and 2 therapies. Instead of decreasing my weight has increased.

Also while counselling meet, I asked the counselor that I shall pay 50% of the amount now, and remaining after a month. Still the receptionist deducted the whole amount from my account while swiping the card. I have paid a hefty amount of Rs. 10, 500/-.

Since then whenever I call for any query or appointment, I never get call back from VLCC.

Few days back, the therapies were shut down due to covid, for which I was not been informed. Later on, even when it was started, I was again not informed.

I have been trying to call my counselor, since 2 months, she is never available. The person who attends my call, says that we will call you.

I am a working women, and I dont get time to call them again and again. It is there duty to call me and keep a follow up.

I demand a complete refund of my amount as I have received worst services from VLCC.

In expectation of your favourable and asap response.

Regards

Shweta Mohre
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Sep 27, 2021
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2021
VLCC Customer Care's response
We are in touch with the customer and same will be closed

Regards
Team VLCC
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