VLCC — Complaint about inadequate makeup course and not proper coverage of syllabus.

Address:

VLCC Institute, Dwarka, Sec-7, near Ramphal chowk

I am writing to express my deep concerns and disappointment regarding the makeup course I have been attending as a student in the makeup learning program at VLCC institute, Dwarka. My student ID is SAM/IN2032/04291, and I am enrolled in the Absolute Makeup and Hair Artist Program.
Over the past, since my admission(february), my experience in the makeup learning program has been characterized by a lack of proper demonstrations and the provision of inaccurate information by the faculty as so many faculties got changed in this 8 to 9 months of duration of my course. The consistent provision of incorrect and repetitive demonstrations that not only wasted my time but also hinder my learning progress which has left me feeling frustrated and dissatisfied.
To provide a clearer picture of this problem, I wish to bring to your attention the following concerns:-
1. Incomplete course content: A significant portion of the makeup course, particularly the theoretical aspects, has not been adequately covered. The curriculum that was promised when I enrolled has not been delivered as expected and faculty said that this is not required or needed. if the content is not needed than why it is mentioned in the syllabus.
2. Poor communication: There has been a lack of clear communication regarding my class schedules and I am not getting any time table or schedule of my classes. When I spoke to faculty regarding this she was very rude and said go talk to the person who took your admission. This has caused me confusion and frustration over who should I talk to because I already spoke to HOI regarding this so many times but this issue hasn't been resolved.
3. During makeup classes, faculty often seems engaged on her phone and fails to address students' questions or concerns effectively. I have experienced very unprofessional behaviour of VLCC makeup faculties.
4. Faculty frequently neglect to provide comprehensive and coherent makeup demo's, making it exceedingly challenging for me to grasp fundamental makeup techniques and principles. I was initially let to believe that my intelligence would be an asset, allowing me to excel in the makeup learning program. The notion that intelligence alone would suffice has been detrimental, as it led me to invest significant time and financial resources in this course. Despite being assured that my intelligence would serve as a foundation of success, the time I have spent in makeup classes and the funds I have invested in this program feel like wasted.
Since my admission, I have only wasted my time and money here because of the unprofessionalism of VLCC faculties and environment. No correct demonstration given to me, I feel like nothing i have learnt so far please see the refer/attached images. Now I have wasted enough time. I want to get my money refunded as here I not only wasted my time but money as well. For your kind information I am attaching some of my demonstration pictures, so you can very well understand my issue and concerns. I took admission here just because of the professional name of the institute so that i can learn professionally but here the environment is very pathetic and unprofessional, one can learn good knowledge with local salons then why do people come here at such a huge amount of fee.
Please see the makeup lab camera for further clarification as it shows you the reality of VLCC intitute and their faculties.
I kindly request your immediate attention to these concerns and hope for a prompt resolution.
Thanking you,
Regards
Preeti Mathur
Email:- Prity.[protected]@gmail.com