[Resolved] VLCC — Complaint regarding the carelessness of the staff

asharani pala

Jan 18, 2022

Address:

Call me at 9701475525

I have tested positive for Covid after visiting the saloon.I consulted for my laser session. In the midst of the session the manager comes to me and says that the current doctor isn't well and couldn't perform for the complete body.She told me that all the other doctors have tested positive and hence they have shortage in staff.I asked her to stop and reschedule the session.In the process too I have red rashes as the attending doctor did not stop the process despite me complaining her.She brushed off my concerns claiming she sees no sign of injury as such.I developed a scarring too.Later when complained no one seems to respond to my issue.I have taken nearly 8 sessions till now and this is my maintenance session.I think today vlcc has lost a loyal customer.The saloon wasnt even shut off after seeing the surge of covid cases in its staff as it was festival season which is ridiculous.

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Feb 19, 2022

Complaint marked as Resolved

VLCC customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2022

VLCC Customer Care's response Dear Customer,
Greetings from VLCC!

Thank you for contacting us. This is to acknowledge your email.

Please share the following details so that we can take it up accordingly.

Centre Name/ Registered Contact Number:
Invoice

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Please share the details on [protected]@vlcccwellness.com so that we can have this sorted

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Team VLCC