[Resolved] VLCC — Customer satisfaction | |||
First of all when I asked for rate card at the reception they didn't gave me instead called one hair stylist and told me that he will guide you about the same.when I went to get my hair cut he didn't told me anything about rate card and started doing my hair cut. I simply went through a hair cut and not hair wash but still they charged me Rs 1092. When I saw online rate card and called the vlcc salon I went to know why they charged me Rs 1092 for hair cut only one of the person from their replied me that its 850+tax. When I asked about 850 charges are for only haircut?? Then she replied 850 are for hair style change+ hair wash( which I didn't had). Then she told me she will confirm with the hair stylist who did my hair cut and call me back. But then some one called and told me that the one who is supposed to talk to me is been to rest room and she will call me back but still I haven't got any further call from vlcc. Was this information helpful? | |||
Mar 2, 2017 Complaint marked as Resolved VLCC customer support has been notified about the posted complaint. Verified Support Jan 30, 2017 VLCC Customer Care's response Dear Ma'am, Greetings from VLCC! It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us. Please let us know your contact details and Center location in order to gather all details related to your concern and resolve the issue at the earliest. Regards Team VLCC | |||
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+91 11 4163 1976 [Regd. Office]
+91 12 4471 9700 [Corp. Office]
64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
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