VLCC — Did Not avail service due to medical reason and money not refunded

Address:

Sector V, Saltlake

Dear Vlcc team,

I visited Salt Lake Sector V branch Kolkata and booked basic weight loss services.

I wanted to enquire about cool sculpting service and the sales girl( Centre Manager) said some cool sculpting services and said the bill is around 1.78 lakhs.

I told her I am unable to pay that much amount at this point, please hold the confirmation if I am able to arrange the money I will see.

She told me to pay 70, 000 rupees and you can pay the rest in few days. I did that but I didn’t fill any form or confirmed any receipt.

2 days after that I got covid and I am already a COPD patient with osteoarthritis and my Obgyn recommended against it. Hence I requested her to cancel the cool sculpting as doctor asked me not to go with any extreme services for weight loss. I am a chronic asthma COPD patient and my doctor is asking me not to go with such treatment and it’s my body so I should not be forced to avail a service.

I didn’t avail the treatment nor have I confirmed that I can pay the bill yet the centre manager is not refunding me 70000 rupees which is my hard earned money and I have not availed cool sculp serviceer nor will I ever go for cool sculpting.

Kindly help me get a refund of my cool sculpting advance money as I did not signed any form, I am not interested in that service and my health professionals asked me against it.