VLCC — Did not provide me full service

Address:

Trident Shopping Complex, 1st Floor, B Wing, Race Course Rd, opp. GERI, Vadodara, Gujarat 390007

I am saylee pawar. I have taken laser hair removal package at VLCC vadodra recourse branch. When I took this package Meena was working there and after negotiating she was agreed to give me 8 full body sessions in 40k. She asked me to pay full payment in one time. And i paid full amount before taking session. When I took my first session, they gave me my file to sign on it and i saw they have written 7 session on my file. So I asked them about it, so receptionist said that she will talk to manager and get back to me. When I went for my 2bd session sapna who did my laser session and recentionist confirmed that I will get 8 session but on file it will remain 7 only as 8th season will be complimentary from their side. On 3rd may I went to take my 7th session and branch manager Radha said that that was my last session . And they will not give me 8th session. When I said this is cheating with me as at the time of payment they promised me 8 sessions and now you are giving me 7 sessions only she said that she can't help me as the staff has been changed and they are not robbing me. As they already have given me 7 sessions.

They asked me to pay full payment before taking the service and now they are denying me to give full service.

This is clearly cheating with me. I want you to take action against this and provide me my full service.