[Resolved] VLCC — Disappointment with services and staff of vlcc | |||||
Good day My name is dr amrita bhawnani kishore n i am a resident of pune! I had enrolled myself into the weight loss program after being convinced by ms archana who was the head of slimming section last year at kalyani nagar branch. I paid 97k in august 2015 and still have the receipts for the same. I went to vlcc religiously for a month and controlled my diet as advised by ms sonu. However there was hardly any weight loss and since i am a doctor i am well versed with my bmr and i have no problems like diabetes or thyroid! My blood work profile has been absolutely normal and i had high hopes from vlcc. After 2 months i felt i am being taken for granted by the staff. Whenever i contacted them for my lipo session i was given some or the other excuse about the machine not being available for the days i had requested. After a while i lost interest in going there and i felt like a beggar despite paying such a huge amount to vlcc. I also spoke the management to convert my slimming package to the beauty one and didn't even ask for any refund. I am terribly disappointed with the kind of response i have had with your so called efficient staff n management at kalyani nagar branch. My money has been wasted but i shall ensure that nobody else falls prey to such fraud agencies which promise to deliver 1000 things and does not even acknowledge their clients after they pay them. I have been reviewing restaurants, places, websites and i am one person who makes it a point to write positive things if i have liked it unlike others who only post negative reviews. You guys tested my patience beyond my threshold and now i am giving u a week's time to get back to me with a positive n a convincing reply for my complaint. I would want u to convert my package to beauty ( facial n hair spa packages without treating me like a beggar or showing mercy on me). It's my hard earned money and i want u to respect that. Thanking you in anticipation! Regards Dr amrita bhawnani Was this information helpful? | |||||
Complaint marked as Resolved
VLCC customer support has been notified about the posted complaint. Verified Support Mar 14, 2016 VLCC Customer Care's response Dear Ma'am,
Greetings from VLCC!
It is our endeavor to offer the best experience to our customers and your feedback is highly valuable to us.
We will be shortly connecting with you to gather all details and to ensure that all your concerns are resolved at the earliest and you are able to enjoy every visit at VLCC.
Regards,
Team VLCC
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