[Resolved]  VLCC — Face skin problem

Address:G-1, Sarkhej - Gandhinagar Hwy, Opposite Iskon Temple, Satellite, Ahmedabad, Gujarat 380015
Website:VLCC

Hi VLCC Team,
Ahmedabad (Gujrat)

My self-Vaibhav Bansal as per my concern started as I choose the VLCC for my face skin problem before 6 month at I took 2 services initially - facial and chemical peeling but no any benefit on my skin.

Again, I met to VLCC representative he told me to take at least 2-3 sitting more and assured me that i will get more benefit and agreement was finalized in Rs 22000 on EMI basis.
I took 3-4 seating more but I got no result. In addition my face condition became very bad .i called many time to vlcc team but I did n’t get any response they said we have client right now every time .i was very frustrated and still I have my 5-6 sessions left and my face colour is appeared blacker as compared to previous and feel frustrated.

Then I decided to change the Doctor and start treatment and getting benefit by new doctor.

Many time I requested to VLCC Ahmedabad for settlement of my account and refund my money for which I didn’t get any service so my concern is please refund my unexecuted amount as soon as possible.

Vaibhav kumar bansal
[protected]
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May 13, 2023
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2023
VLCC Customer Care's response
customer wants to discontinue the program because of his financial inability to pay the EMI.
We have informed the customer for a No Refund policy and have requested to avail services worth the unexecuted amount
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