[Resolved]  VLCC — Fedup of following up to get a slot for laser

I am so fedup of trying to get an appointment with VLCC Koramangala for lazer! Initially the previous beautician did not tell me she left and kept cancelling my appointment! And now I don’t get any response to my WhatsApp texts ( normally book appointments this way).
This is extremely frustrating and will never recommend anyone to take up any service with you’ll! I don’t even see any change in my hair growth probably cause of the timeframe that I’m waiting between appointments! I even pinged them asking if I can see a doc as I have a reaction sometimes! But no response!
Even if I manage to get a slot it’s so difficult to convince them for all four body parts! I work with IT and cannot come on weekdays so I ensure to request for a weekend appointment well in advance!
It’s so disappointing! It’s all about getting the clients and not trying to satisfy them for the money that’s invested!
It’s been a year since I took up the service and haven’t finished even 6 sessions! Because of covid I kept letting it go but now I’m truly fedup and need a solution asap
Do feel free to contact me on [protected]
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Dec 6, 2021
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2021
VLCC Customer Care's response
Dear Customer,

Greetings from VLCC!

Thank you for contacting us. This is to acknowledge your concern, the contents of which have been carefully noted by us.

In response, we wish to advise you that we've already initiated action to seek more information from the center about your feedback and shall revert to you upon receipt of the requisite information. We would like to inform you that corrective action is being taken to address your concerns. We will get back to you shortly with best possible resolutions.

we have highlighted your concern to our team. Request you to kindly bear with us in the interim.

Please note for further communication please write to [protected]@vlccwellness.com

Kindly be assured of our best services at all times.

Best Regards,
Team VLCC
Verified Support
Nov 05, 2021
VLCC Customer Care's response
Case is Resolved now.

Regards
Team VLCC
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