VLCC — Fraud and Cheat by their Staff Pratibha

Address:

VLCC, Greater Kailash-2, New Delhi

I visited the VLCC wellness centre, Gk2 in month of Jan '21, and gave the amount of Rs.35, 500 to them for service of COOLSCULPT treatment which was to be executed after 4 days of visiting them.They failed and refused to give me the service for which I paid them due to medical condition I have on my skin.

During my consulation visit, the consultant Ms.Pratibha in her 1.5hours of discussion about side-effects of the service, pros and cons, she never mentioned about any refund policy or did not make me meet any doctor who could tell me during the first visit itself, that they cannot give me service due to medical reasons. Hence, I would have not paid them on on first go after endless conversation. Instead, she emphasised more that VLCC do not work for money but customer satisfaction.

But on the day of service execution, the doctors there at the centre refused to give service reasoning it medical condition. And now they are not refunding my money back for the service they have refused to give. They are giving NO REFUND POLICY as an execuse.

They have done huge fraud with me and have cheated me by taking my money and not giving service for it and enforcing me to take their product in return of the amount i paid or gift the credit note to relatives(like seriously)

Its highly stressing as haraased by VLCC, and hence it is adding to my depression, as I have to make the payment for my ongoing medical treatment for every month which is way too expensive.

Kindly RETURN MY MONEY BACK