| Address: | Bangalore, Karnataka |
This is to inform and regret that we chose vlcc wellness and beauty to get our certifications done.
Student id: sam/in2041/00848
Course id: cbk/in2041/19/00073
This is a problem with regards to a branch situated in bangalore, jayanagar 3rd block.
We have already paid rs. 80000.00
We were frequently calling since june 2018 to get information on the course that we were interested to get certified in, and every time we called we used to get a different response, and there was a lot of stress on the fees to be paid at the earliest. I wasn't sure of the people and made sure i was paying it in installments. Finally we got the dates were we had to join. And on that also we were given a wrong date of joining and when we joined we were asked why we came a day late.
If we were given proper information we would have planned accordingly. But knowingly giving in wrong information and misleading the clients is a punishable offense.
Now regarding the fees and the course we had only asked for a simple course just asking for bridal make up and hair course. We were not informed that there was something like a amu course pmu course and in hair again basic hair and also hair styling certification. When asked the administrative faculty tried to commend and defend their wrong doings. We also asked for degrade and refund of fees cause we were unaware. This i kept quite for a very long time. I just want the course to be degraded and want a refund.
Moreover, we are from mangalore and the course is in bangalore. And that made them take the advantage, we had to struggle so much to know the dates and also when we asked them the duration one faculty said 2 months and another 2 months 15 days... Well, finally we decided on 2 months and 15 days and decided to come over. While in the institute and when classes commenced, they said it was a 4 months course and over that have added to different courses for which we are aware off. Who would be responsible for this carelessness. I am a professional chartered accountant, and if these kind of errors happen in my firm i will be sued. What do i have to do with this issue now?
Well, the 2nd installment also was paid because the administrative faculty promised that they would finish the course by september 30th, mind you course started off on july 23rd. And now the same mistake is been carried on and the faculty is saying that the course cannot be completed even before october 15th.
I cant take all these false promises and wrong information been put on. This is totally duping and cheating the clients from the start till the end.
Having said that i want my fees to be refunded to my account, you can cut the fees for amu and hair basic course for which it is almost done, but i want the remaining fees to be refunded, if this is just a way to loot money from people and taking advantage of them its wrong by law.
If action is not taken i might have to move in to the consumer forum, this i am first asking here so that the issue do not get out of hand and get sorted out as soon as possible.
Hoping that the porblem would be sorted out at the earliest, i don't want a reputed institutions name to be spoilt for some faculties mistake and errors. All that i need now is a degrade in the course cause i know it can be done and the remaining fees to be refunded.
Thank you.
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