[Resolved]  VLCC — full body laser

Address:201304

ZERO CREDIBILITY.

Thankyou to VLCC SEC-41 NOIDA for the plethora excuses to waste my time, and kindly note the names: Ms.Priya Sharma and Ms. Jyoti. I contact them at least 10 times before taking the session. They always cancel my session or move it by few hours telling me 'machine not available' or 'technician not available'. One day I reached half an hour early from my scheduled appointment and to my shock realized that some other client was getting their full body done. Not the only incident, I was LIED TO, AGAIN, when I asked them they should move my appointment to Sec-18, they said they don't have some special laser used at me and now they are scheduling it at Sec-18! LIARS. Another time they told me technician is coming and made me wait for so long.. I request you, either sort the problems of this house, or refund me the remaining amount so I can move on from availing the services from this unfortunate place. I have always been softspoken with them, but after adjusting so much, don't make me take a legal action. It's been 2 sessions and 3 months and they've managed to cheese me off enough to write this. Nonetheless, cheers to them for I wasted another 15 min browsing and typing on this site :)
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Aug 22, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2018
VLCC Customer Care's response
Hi Unnati,

We are extremely sorry for the bad experience.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to provide the resolution.

We assure you of getting your issue resolved with the proper resolution at the earliest possible.

Regards,
Team VLCC
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    +91 12 4471 9700 [Corp. Office]
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    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
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