[Resolved]  VLCC — full face laser treatment

Address:

Hyderabad, Andhra Pradesh, 500016

Hi,
I am writing this to you with huge disappointment. I am completely unsatisfied with the service that has been provided by me by dr. Firdaus and other laser technicians at vlcc secunderabad.
I have gotten around 6-7 sessions when i paid for complete 8 sessions in advance for full face laser.
The service has been pathetic. I even consulted a dermatologist, and to my surprise she told me that the services i was going through at vlcc for full face laser have done incorrectly.
Generally laser is done at a gap of 2 - 3 months per session until the hair grows back. But my full face laser sessions were happening each month. And it wasn't even done correctly as the doctor cared less and didn't even check properly how i am responding to the treatment.
In the later stages when there was no improvement, the doctor increased the intensity in the 6th session which she should have done from the beginning. One of my sessions were done by an employee working there, which was waste of my session. Just because the doctor wasn't present she had to do it.
They made false promises that it would show good results but i can't see a single improvement in fact due to shaving off the face i get thick growth and to get rid of it i am getting full face waxing or threading. And after every laser treatment i had tiny pimples all over the face. Getting laser at vlcc was more like giving a charity to vlcc, because for me it was just wasting the money with no benefits. 20k is a huge amount, respect the customer because we are no fools here.
The whole purpose of getting rid of facial hair is lost for which i paid so much money.
Either i want a refund for my services or just give me some more sessions by a good trusted doctor at vlcc.
Otherwise i will have to take up an action as i am at loss.

Attaching a bill for reference of my full face laser treatment.

Highly dissatisfied customer,
Shreya kaul
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