VLCC — hair colour

Address:

South Extension part I, 110049

Sir/madam,
I have got my hair coloured and highlighted but the colour used is not of my choice and the highlighted area is also not looking good at all. The price which i paid is too much high and the colour used is of low quality. I was shown different colour in the sample but i got totally different colour. The total price of colour and facial was told 9500 but i from my package of 23600/- it was deducted 11800/- without informing me. I m very much disappointed and want my money of full package and get my hair colour changed at the earliest.
Else i will have to go to consumer forum.
Regards
Shagufta anjum