[Resolved]  VLCC — cheating case against vlcc

Address:Gurgaon, Haryana, 120016

Hi,

I had purchased loot deal offer from vlcc website.
Than they gave me an appointment date on 23 september.
Now they cancelled my appointment bcoz i don't have ebill..
I request for my ebill. But i didn't receive any bill.
Than after 4 days they replied me when you ordered the service that was out of stock. When we booked the service that was in stock. Even till the next day it was in the stock. How order id is generated.

Even person got a messages of appointment. They are refusing giving to service. If our ebill is not generated how messages are received like your appointment is at this time.
Your customer care service number is not working.
* no loyalty factor in vlcc
* worst experience provided by you
* staff doesn't know how to talk a person (First they gave appointment than person reached to vlcc place than refused to giving service)

First time i had purchased for my family and friends. I was thinking they also take free service. For all this was a worst experience ever with vlcc.

One of my friend came from delhi to for service. She had even received a messages of appointment. After reached a palam vihar 23 a service center they told you have to reconfirm. Why person reconfirm after receiving their message. Where they mentioned in messages you have to reconfirmed.

I have attached all order id, received messages screenshot.
Person first purchase the service than they called you for the service.

My sister has been called many times to center. Whole month they are busy how could its possible.
I register a complaint behalf of atleast 5 persons. That is mouth marketing.
Worst center worst deal. Person after purchasing the service and start follow. We are payer not service provider.

That is not about 1.18 rs. If you provide a service at least provide it.
+8 photos
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2018
Complaint marked as Resolved 
Nothing thing give by company . They resolved the ticket. I want to reopen it
VLCC customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
VLCC Customer Care's response
Hi Samita,

We are sorry to hear this.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC
Oct 14, 2018
Updated by Samita Mahajan
What detail you want from my side.please tell me.. you don't reply on your email thats why I registered complaint here..
Verified Support
Oct 26, 2018
VLCC Customer Care's response
Hi Samita,

We request to please share your contact details with us on email id [protected]@vlccwellness.com so that we could connect with you to resolve the issue.

Regards,
Team VLCC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VLCC
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    938
    Pending
    29
    Resolved
    493
    VLCC Phone
    +91 11 4163 1976 [Regd. Office]
    +91 12 4471 9700 [Corp. Office]
    VLCC Address
    64, HSIIDC Sector - 18, Maruti Industrial Area, Gurgaon, Haryana, India - 122015
    View all VLCC contact information