[Resolved] VLCC — cheating case against vlcc | |||
Hi, I had purchased loot deal offer from vlcc website. Than they gave me an appointment date on 23 september. Now they cancelled my appointment bcoz i don't have ebill.. I request for my ebill. But i didn't receive any bill. Than after 4 days they replied me when you ordered the service that was out of stock. When we booked the service that was in stock. Even till the next day it was in the stock. How order id is generated. Even person got a messages of appointment. They are refusing giving to service. If our ebill is not generated how messages are received like your appointment is at this time. Your customer care service number is not working. * no loyalty factor in vlcc * worst experience provided by you * staff doesn't know how to talk a person (First they gave appointment than person reached to vlcc place than refused to giving service) First time i had purchased for my family and friends. I was thinking they also take free service. For all this was a worst experience ever with vlcc. One of my friend came from delhi to for service. She had even received a messages of appointment. After reached a palam vihar 23 a service center they told you have to reconfirm. Why person reconfirm after receiving their message. Where they mentioned in messages you have to reconfirmed. I have attached all order id, received messages screenshot. Person first purchase the service than they called you for the service. My sister has been called many times to center. Whole month they are busy how could its possible. I register a complaint behalf of atleast 5 persons. That is mouth marketing. Worst center worst deal. Person after purchasing the service and start follow. We are payer not service provider. That is not about 1.18 rs. If you provide a service at least provide it. Was this information helpful? | |||
Oct 14, 2018 Complaint marked as Resolved Nothing thing give by company . They resolved the ticket. I want to reopen it VLCC customer support has been notified about the posted complaint. Verified Support Oct 10, 2018 VLCC Customer Care's response Hi Samita, We are sorry to hear this. Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to get the more detailed information. We assure you of getting your issue resolved at the earliest possible. Regards, Team VLCC Verified Support Oct 26, 2018 VLCC Customer Care's response Hi Samita, We request to please share your contact details with us on email id [protected]@vlccwellness.com so that we could connect with you to resolve the issue. Regards, Team VLCC | |||
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