VLCC — cheating miscommunication and poor service

Address:	0000
Website:	www.vlcc.ae

Hi it's neelam here, 10 days ago I booked cool tech session in Vlcc Dubai quasis branch. Ms joti booked this session, after payment and everything they making drama to give appointment for cool tech even I call them many times and she replied we don't free slots we will give the time I was fed up of this thing because I'm also a client I paid 3000 AED in advance and she doesn't give me appointment. Even she promised to give me 1000 voucher but didn't fullfill. And today I went there and told her I'm not interested in this offer so return my money then she said it's not refundable Even before of payment she didn't told me this policy even fill my all form herself even when I said I want go meet manager she said administrator available on Sunday. You guys open your branch to cheat people if I will not get my amount return so I will make legal complain against her or vlcc.