VLCC — compelled to lodge fir against vlcc - shakespeare sarani kolkata

Address:

33, Shakespeare Sarani VLCC, Kolkata, West Bengal, 790017

Hi,

I, sarnasree saha, a member of vlcc, shakespeare sarani, kolkata would like to bring into your notice an untoward and unfortunate incident that took place at your shakespeare sarani centre in kolkata on the 29th of july 2019. I am writing this email to bring into your notice that mrs. Anupama gowli, supposedly the manager of the centre, who misbehaved with me in front of the whole gym staff and all the other clients present there and instructed the trainer by shouting on top of her voice in a language like to throw me out of the gym and threatened to cancel my membership at the gym over a trivial matter of reducing the volume of the music being played in the gym. The music was playing at an unbearable level which was not soothing to my ears. The manager took the matter in her own hands and stormed into the gym and lashed out at me in the most filthy and uncouth manner for lowering the volume of the music to which i, as woman felt very embarrassing in the presence of other customers which included male customers as well and burst into tears. I was astonished at such a shocking behaviour from a manager of a well reputed company like that of vlcc. And not only this time every time it is only this lady who misbehaves with me and every other person like she owns the company and has no manners to behave with clients. This utmost nonsense and misbehaviour of that lady “anupama [protected]@ won’t be taken any longer.
Moreover, mrs. Anupama gowli doesn't pay any attention to the upkeep and the maintenance of the gym despite numerous complaints regarding the damaged and broken equipments. The gym is in a deplorable state with accidents taking place every now and then and leaving the clients injured, which could turn fatal if not attended at the earliest. I too have been a victim of such an accident where my lower back was hurt and i am under medication for that.
I earnestly request you to take stern action against such practices for the safety of women in the centre and also the safety of the health of the clients using the equipments. Would request you to take strict action again this lady asap or else i would be reluctantly compelled to lodge a fir at local police station which could be detrimental to the brand name like that of vlcc.

Hoping to be favoured by your kind consideration.

Thanking you.

Yours sincerely,
Sarnasree saha.