[Resolved]  VLCC — kerafusion treatment

Address:700091
Website:VLCC

I have wavy and frizzy hair. I have a wedding ceremony to attend, so i took kerafusion treatment last week to make my hair manageable. The process involved shampooing, blow-drying, applying the kerafusion serum, ironing to lock the treatment, shampooing again the next day and blow-drying. Although the cost is very high, i felt very happy with the result. Finally i had my dream hair, naturally straight, smooth and silky. They also suggested to ise sulfate free shampoo and conditioner to lock the result, which i bought immediately. But, after the first wash, my hair became 50% frizzy again. They said that it would be there for 2-3 months. I followed all their instructions, but the result didn't last even for a week. Highly disappointed.
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Aug 22, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2018
VLCC Customer Care's response
Hi Arunima,

We are extremely sorry for the bad experience.

Please share your concern along with contact details on email id [protected]@vlccwellness.com with us so that we can connect to provide the resolution.

We assure you of getting your issue resolved with the proper resolution at the earliest possible.

Regards,
Team VLCC
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