[Resolved]  VLCC — laser treatment-damaged skin

Address:

Magarpatta, Hadapsar Pune, 411017

My wife had taken her 2nd laser session at VLCC-Magarpatta, Hadapsar, Pune center and after a day, she got burns all over her body. Her body at the moment is 20% burnt as per the doctor that we visited. When contacted VLCC, surprisingly, they were extremely ignorant and had taken it lightly. The lady- Neha, had given one cream which did not help. She then asked us to visit their center at Koregaon park to see their doctor, hence we went and met Dr. Nisha (Again she did not know salutation Dr. is always followed by the last name- not sure if she was a doctor either) and she had no clue what to advise and asked us what you want to do. We definately don't want to continue the treatment but she did not acknowledge. Later, Neha said that their regional manager had her leg broken, and can meet only after couple of weeks. We want to discontinue the laser treatment and want our money returned asap.