[Resolved] VLCC Health Care / Wellness — no refund of money even when a single service is not availed.

 
1 Review
 Dhruv S on Dec 11, 2018
Vlcc, vivek khand gomti nagar lucknow outlet is a fraud... Yesterday[protected] i made payment of 60000/- rupees for hair removal sessions, but due to some emergency i have to go out of country.. So now i can not avail the services... Payment was made yesterday only... Today morning i came to know about my departure from here... So i requested the branch manager to refund the amount... She (Ms. Komal) cleared denied to refund the amount and said... Do whatever you want to do... We will not refund the money at any cost... I asked her yesterday to take 50% of the total amount but she forced me to deposit complete amount.. And on here request i deposited complete amount of 60000 rupees... Now she is clearly denying to refund even 50% of the amount... Please help...
Complaint marked as Resolved Jan 12, 2019

Complaint Status


[Dec 11, 2018] VLCC Health Care / Wellness customer support has been notified about the posted complaint.
Verified Support
VLCC Health Care / Wellness Customer Care's response, Dec 12, 2018
Hi Dhruv,

We are sorry to hear this.

Please share your concern along with contact details on email id wecare@vlccwellness.com with us so that we can connect to get the more detailed information.

We assure you of getting your issue resolved at the earliest possible.

Regards,
Team VLCC
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    VLCC Health Care / Wellness - no refund of money even when a single service is not availed.