[Resolved]  VLCC — pathetic services and customer handling

Booked an appointment for 3 services at this salon. They have charged me in advance as i booked them online.

On reaching they said that they can only provide 2 of the said services and for the third i can come later.

Now i had booked the service only after confirming from them and they assured that everything will be as discussed.

But on reaching i came to know that they don't have any interaction with there customer care service and both customer care and service delivery centres book as they wish.

Now my question whos is going to refund my amount. You people should be punished for these activities. Giving one star as i cannot give less than that
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Mar 17, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2018
VLCC Customer Care's response
Hi,

Please accept our sincerest apology for any trouble or inconvenience caused. Please share your contact details and the details of our centre where you have visited.

Warm Regards,
Team VLCC
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