[Resolved]  VLCC — professional incompetence

Address:Pathankot, Punjab, 145001

I'm highly disappointed at the completely unprofessional and untrained staff appointed at the vlcc pathankot branch vishal.
I had gone for a hair cut no special style was demanded a simple short cut was expected, but he was so untrained he could not even cut them into a simple straight line,
Above all my ear got hurt twice with his scissors to which his response was so unethical and annoying, "mam kenchi he kabhi lag bhi sakti he" 😵😵
I was really disappointed that i had chosen one of the leading brands in saloons and this was the quality of services!!!
This was my first experience at your pathankot branch and sadly the last coz neither they are professionally qualified nor ethnically deserve to represent a good brand coz few such incidents are enough to bring bad name to an industry which is based on customer satisfaction.
I suggest you train your trainees on dummies rather than real customers. 👎👎👎👎
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Jan 8, 2018
Complaint marked as Resolved 
VLCC customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
VLCC Customer Care's response
Hi Mehak,

We are sorry to hear about your bad experience. Please accept our sincerest apology for any trouble or inconvenience caused you. Please share your contact details with us, we will be in contact with you in the coming days to make our best attempt at regaining your confidence in our company.

Warm Regards,
Team VLCC
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